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Hello. I have been with Pogo for about 4 yrs now and never had a problem, but now I am unable to enter the game rooms. It lets me go to the lobby of each game, but I cannot enter rooms. My java is up to date. Please help me solve this problem. Thank you.

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  • noreen517 Aug 28, 2010

    I just wanted to thank you sooooooo much for your help, Iversh. Your instructions were perfect and I am now able to play my pogo games. Thanks again. Noreen Grasse

  • noreen517 Aug 28, 2010

    I replied on the comment section, but I will do so again. Thank you very much Iversh for your help. I'm now able to play Pogo games.

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Online games are usually developed using Flash, Java, or Virtual Machine.
The most likely solution to a problem with an online game is to install, upgrade,
or reinstall the right one for the game site you're playing on.

A. For Zone.com games: Zone.com are converting most of their games for Flash
to avoid the conflicts between the Sun Java system and Microsoft's Virtual Machine.
Install Flash from: http://sdc.shockwave.com/shockwave [...] eset.fhtml

B. Most other game sites still use Java. You can install Java and find more help
tips at this webpage: http://java.com/en/download/help/pogo.jsp

C. If the online game still won't load, or gives you errors, try these steps:

Since you say Java is uptodate.... and if you are 100% sure abt this.........

1. Click START / Control Panel / Internet Options and click on the Advanced Tab.

2. Below HTTP 1.1 is the Sun Java/ Microsoft VM section: Make sure all Java choices
are unchecked (especially JIT) and then press [OK]. You may be prompted to reboot.

3. If you don't see a Microsoft VM section then download Microsoft Virtual Machine for:
Windows 98 / Me / NT / XP from: http://www.abxair.com/software/msjavx86.exe

4. After you download Java, double-click the file to install it, reboot and then follow
the directions in Steps 1. and 2..to disable JIT compiler and other advanced options.

* Whenever you get a Java Virtual Machine Security Update from Windows Update, you
will have to follow Steps 1. and 2..to disable JIT compiler and other adv. options again.

6. If the problem persists Adjust Your browser settings using this basic example:
http://www3.sympatico.ca/nibblesnb [...] ms.html#IE

7. Try these suggestions for Zone's Java Games:
http://classic.zone.msn.com/zzzz/h [...] agames.asp

8. Maybe it's a software conflict: Make certain that your Firewall or Antivirus program is
not configured to block Java Applets. Norton's products for example have that option.
If you're unsure temporarily disable Startup programs one at a time, starting with Firewall,
Antivirus & AdBlockers using: http://support.microsoft.com/?scid=331796
or this utility: http://new.jtsoft2001.com/windows/startup.php

9. If you have a Coffee Cup icon in your system tray (next to the time) you might have a
conflict between MS VM and Java: Uninstall Java using Control Panel / Remove Programs.

Turn off Ad-blocking

If you have a ‘Pop-up stopper’ style Ad-blocker built into your browser, or if you have a program installed to perform the function, disable pop-up blocking for the ‘Pogo’ website. Your games need the function enabled in order for them to work. If that doesn’t solve the problem for you, then read on.


Repair your browser installation

I’d strongly recommend that you start by ‘repairing’ your browser installation. If you’re an Internet Explorer user, you'll need your Windows Install CD ready before you start, and if you've installed "Internet Explorer Service Pack1" from a magazine cover CD rather than from "Windows Update" on Microsoft's website, you'll most likely need that CD as well. The instructions for performing the 'repair' are outlined in this Microsoft Knowledge Base Article.

You can skip that step if you wish, as it's a bit 'tricky' to follow, but if the remaining parts of the solution don't bring you any joy you'll have to come back and do it anyway!

If you’re using any other web browser than Internet Explorer, the best way to ‘repair’ your installation would be to uninstall and then reinstall the program. Also, if you’ve got multiple web browsers installed on your system, you’d be best to make a choice about which one you want to use, set it as your ‘default browser’, and uninstall any browsers that you don’t really need. (You can’t, of course, uninstall Internet Explorer as it’s a part of Windows itself.)

Last, but by no means least, you should clean out the ‘Temporary Internet Files’ from your Browser’s cache.

If that doesnt help.... then it only means you are behind some firewall...... which is not allowing you to access to the game rooms

Posted on Aug 28, 2010

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