Just bought a new e-machine computer T5254. One major problem is that it will not shut down. The screen freezes when in shut down mode.
Also, I have to open the Internet Explorer two times before it is operable.
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Re: e-machine computer will not shut down
Your files might have been corrupted i know the end close screen file sometimes and will get corrupted quicker than startup screen
now the question is was this the floor model or a straight out of the box unopened comp cause floor models always needs to be reformated those are the show comps. people play with those all day once you reform. comp. and put in new O.s. system everything should come back to working perfectly and dont forget spyware checkers and virus blockers name branded backed up these will help protect your comp
simple other solution might be you just need to upgrade your system files threw windows update
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Try blowing out any dust from around the fan with compressed air. If the fan is turning on and off a lot, this could be normal, depending on your processor, but if the system just shuts down fully and randomly, it would be a heat issue. The CPU is overheating and the failsafe mechanism is to instantly shut your computer down. The only way to avoid this is to raise the CPU shutdown temp in the BIOS settings, or if you can access the CPU, remove it and apply new, quality thermal grease. Also, ensure the fan is operating correctly during use and dont block any air intake or exhaust ports.
try applying new cooling pest between cpu heatsink and cpu. Heat from cpu surface should be quickly transferred to heat sink. Either coolent problem or heatsink doesnot properly fit on cpu. But be carefull, you need an 'EXPERT' to do this, or you end up damaging everything.
The PSU voltages can be checked with a digital multimeter at the ATX connector, 3.3v (orange), 5.0v (red) & 12v (yellow) if the DMM is indicating values of MORE than 5% variation your PSU is the likely villain (best to rule it out first).
Are you getting a BSOD (Blue Screen Of Death) or error messages when you PC randomly shuts down?
The fan sould be repairable. I know Best Buy isn't going out of business anytime soon (unless they are shutting down down a store in your area) but Circuit City is. You can contact Dell as well using the 800 number and give them the service tag number on the computer. That way you can see if its still under warranty.
Check the jack on the machine to see if it's loose or broken. Use a small screwdriver, and see if you can move it in any direction. If it is loose or broken, get it fixed imediately. A loose or broken jack can create an electrical arch which can do severe damage to the machine.
Hi, you shouldnt even switch on the PC if its running at that temperature, machine will be restarting and shutting down on you.
If you just bought it, you should take it back to the shop.
Otherwise you need to remove the old heatsink and fan and apply new thermal paste to the cpu and resit the heatsink, if its still running very hot over 50c you will probably find the cpu has been damaged.