Our side by side freezer has water that gathers at the bottom under the pull out basket. We have see water dripping in the back of the freezer around a drain that is in the back wall of the freezer. Is it possible that this drain is plugged causing it to drain under the basket and freeze? If so how do you unplug this drain.
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Re: FRS23R4A Side by side
The answer to your question is yes. You can access the drain from the back of the freezer. In most cases there is a seal loop that sometimes plugs up. You will see the hose going into the drain pan under the unit. I use a piece of speedometer cable as a mini rotorooter.
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Most likely your defrost drain hole is plugged and needs to be cleared out, if you remove the back panel of the freezer you can poor hot water and then soak it up until the hole is clear. It takes many tries, like about 20 with very hot water.
Start by disconnecting the power, removing the 2 screws on the bottom of the freezer, pull up the bottom and remove, It may be stuck do to the ice, Remove the 2 screws on the back wall and pull it toward you disconnecting any wires. Under the aluminum radiator looking thing and under the ice there is a drain hole that needs clearing..
Look in the freezer floor to see if you have ice built up and over flowing into the floor. If so you have a clogged drain line which is located in the freezer behind the lower basket in the litttle gap at the bottom of the back wall. If you don't have that, the water line that runs to the water in the door is located at the front left side as well and you can get to that by pulling off the bottom piece of plastic that runs along the bottom of the whole machine.
if you can find the a hole the opening is size of a hose, that is where that water should go, see if there is any small object blocking the way out or the hose maybe clogged, just clean it with hot water, turn it off first
take back panel off inside freezer. you will see a drain tray at the bottom with a drain hole in the middle. this is blocked with ice. melt off ice with a hairdryer and follow up with hot water till it flows away freely.
also check the drain tray heater is ok
Unplug the refrigerator, open the door and get a blow dryer and
warm up the freezer. wait until the water stop dripping out or about 12
to 24 hours and then you can plug it back in . it will work for 2 to 3
To unplug the drain.defrost the freezer .remove the back cover. Use a pipe cleaner to clear the drain. pour a few cups of hot water down the drain.
the drain hose may be just pulled off ...it must let the water drip in the pan.
A bad freezer door seal causes condensation that freezes at the bottom of the unit. I realize you said the drip pan was full of ice, but if the drain is clogged, that will happen. If that unit has the pan at the very bottom, condensation can also contribute to this.
yes remove the rear panel in the freezer where you see the drain hole. Clear the ice from the drain hole. It will take a while for the water to start to drain because the ice is deep in the insulation. A small tube is helpful to draw some hot water in and stick in in the drain hole and squirt the hot water down in the hole.
Pulled everything out of the freezer, found where the drain was, it was blocked with ice, hot water and then a flexible straw, the kind that comes from an ammusment park kids container, shoved it down the opening after the hot water and it cleared whatever was blocking the drain.