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I have an Acer Apsire 6930 and a few weeks ago the screen went black and the computer will not boot. I ordered and received the recovery discs from ACER, but the computer won't even boot/run from the recovery discs. All i get is a black screen and the cursor showing. I have only been able to get once recovery disc in to load with it freezing and then giving me an error message and shutting the computer down and currently all i get the black screen and the cursor and eventually the computer shuts off on it's own and is very hot. PLEASE HELP as i don't know what else to do.

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Please Try to replace your RAM.

Posted on Aug 28, 2010

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Acer aspire 6930 6941 won't boot


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My acer computer keeps beeping and the computer screen is black


Hi hollieforget...

How to reinstall the Operating system on your computer

Select models, with Microsoft Windows, have the ability to have the Operating System reinstalled from a hidden partition built into the computer.
Note: During the process, all data stored on your computer will be overwritten. This means all your files, such as email and photos, will be erased. Therefore, we recommend making a backup of all personal data before starting the recovery process.
To start the system recovery:
1.Restart the computer.
2.When the Acer logo appears on the screen, press the Alt and F10 keys repeatedly.
3.If you are prompted with a Microsoft Windows boot screen, press the Enter key.
4.After the system recovery application has loaded, follow the prompts to reinstall the Operating System.
If the ability to reinstall from the previous method is not available or fails, recovery of the Operating System will need to be from Recovery Media. If you do not have a set of Acer Recovery Media, you may purchase the set online from the Acer Recovery Media Order Form..
Note: If your computer does not have an internal optical disc drive, an external optical disc drive will be required in order to recover the Operating System using Acer Recovery Media.
1.Restart the computer.
2.When the Acer logo appears on the screen, press the F12 key repeatedly to enter the computer's Boot Menu.
3.Press the CD-ROM drive eject button and insert the disc labeled System CD.
4.Close the CD-ROM tray.
5.Refer to on screen instructions to select either CDROM or USB CDROM.
6.The computer will boot from the Acer Recovery Media
7.When prompted for the Recovery CD, remove the System CD and insert the Recovery CD.

Note: If there are multiple Recovery CDs, please insert the first of the Recovery CDs.

8.After the system recovery application has loaded, follow the prompts to reinstall the Operating System.
Note: if your computer is unable to run the Acer Recovery process, or errors occur during recovery, please contact Acer support.
Please take time to rate me

Sep 22, 2011 | Acer Aspire 5742Z-4200 Notebook

1 Answer

My acer laptop aspire 5742z came up with error reading disk error when I had no disk then I restarted it and it went to the acer start up window then 5 seconds later it turned off then on and it follows in...


Hi koga9783...
Try this solution to your problem.

How to reinstall the Operating system on your computer

Select models, with Microsoft Windows, have the ability to have the Operating System reinstalled from a hidden partition built into the computer.
Note: During the process, all data stored on your computer will be overwritten. This means all your files, such as email and photos, will be erased. Therefore, we recommend making a backup of all personal data before starting the recovery process.
To start the system recovery:
1.Restart the computer.
2.When the Acer logo appears on the screen, press the Alt and F10 keys repeatedly.
3.If you are prompted with a Microsoft Windows boot screen, press the Enter key.
4.After the system recovery application has loaded, follow the prompts to reinstall the Operating System.
If the ability to reinstall from the previous method is not available or fails, recovery of the Operating System will need to be from Recovery Media. If you do not have a set of Acer Recovery Media, you may purchase the set online from the Acer Recovery Media Order Form..
Note: If your computer does not have an internal optical disc drive, an external optical disc drive will be required in order to recover the Operating System using Acer Recovery Media.
1.Restart the computer.
2.When the Acer logo appears on the screen, press the F12 key repeatedly to enter the computer's Boot Menu.
3.Press the CD-ROM drive eject button and insert the disc labeled System CD.
4.Close the CD-ROM tray.
5.Refer to on screen instructions to select either CDROM or USB CDROM.
6.The computer will boot from the Acer Recovery Media
7.When prompted for the Recovery CD, remove the System CD and insert the Recovery CD.

Note: If there are multiple Recovery CDs, please insert the first of the Recovery CDs.

8.After the system recovery application has loaded, follow the prompts to reinstall the Operating System.
Note: if your computer is unable to run the Acer Recovery process, or errors occur during recovery, please contact Acer support.
Please take time to rate me

Sep 21, 2011 | Acer Computers & Internet

1 Answer

Aspire one kav 60 would not boot how to recover it or restore it???


Note: During the process, all data stored on your computer will be overwritten. This means all your files, such as email and photos, will be erased. Therefore, we recommend making a backup of all personal data before starting the recovery process.

To start the system recovery:

  1. Restart the computer.
  2. When the Acer logo appears on the screen, press the Alt and F10 keys repeatedly.
  3. If you are prompted with a Microsoft Windows boot screen, press the Enter key.
  4. After the system recovery application has loaded, follow the prompts to reinstall the Operating System.
If the ability to reinstall from the previous method is not available or fails, recovery of the Operating System will need to be from Recovery Media. If you do not have a set of Acer Recovery Media, you may purchase the set online from the Acer Recovery Media Order Form..
Note: If your computer does not have an internal optical disc drive, an external optical disc drive will be required in order to recover the Operating System using Acer Recovery Media.
  1. Restart the computer.
  2. When the Acer logo appears on the screen, press the F12 key repeatedly to enter the computer's Boot Menu.
  3. Press the CD-ROM drive eject button and insert the disc labeled System CD.
  4. Close the CD-ROM tray.
  5. Refer to on screen instructions to select either CDROM or USB CDROM.
  6. The computer will boot from the Acer Recovery Media
  7. When prompted for the Recovery CD, remove the System CD and insert the Recovery CD.
    Note: If there are multiple Recovery CDs, please insert the first of the Recovery CDs.
  8. After the system recovery application has loaded, follow the prompts to reinstall the Operating System.
Note: if your computer is unable to run the Acer Recovery process, or errors occur during recovery, please contact Acer support.

Aug 15, 2011 | Acer Aspire One PC Notebook

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My Acer Aspire Still does not work after I have tried to reformat it using the USB info downloaded from your site. What further can I do . It powers on but black screen


From the Acer support site. http://acer.custhelp.com/app/answers/detail/a_id/2631
If this does not help and you still cannot reload the OS, you will need professional help.
How do I reinstall the Operating System on my computer? Select models have the ability to have the Operating System reinstalled from a hidden partition built into the computer.
Note: Ensure that all important data is backed up as reloading your computer will return it to the factory default specifications, resulting in the loss of all user data.

To start the system recovery:

  1. Restart the computer.
  2. When the Acer logo appears on the screen, press the Alt and F10 keys repeatedly.
  3. If you are prompted with a Microsoft Windows boot screen, press the Enter key.
  4. After the system recovery application has loaded, follow the prompts to reinstall the Operating System.
If the ability to reinstall from the previous method is not available or fails, recovery of the Operating System will need to be from Recovery Media.
Note: If your computer does not have an internal optical disc drive, an external optical disc drive will be required in order to recover the Operating System using Acer Recovery Media.
  1. Restart the computer.
  2. When the Acer logo appears on the screen, press the F12 key repeatedly to enter the computer's Boot Menu.
  3. Press the CD-ROM drive eject button and insert the disc labeled System CD.
  4. Close the CD-ROM tray.
  5. Refer to on screen instructions to select either CDROM or USB CDROM.
  6. The computer will boot from the Acer Recovery Media
  7. When prompted for the Recovery CD, remove the System CD and insert the Recovery CD.

    Note: If there are multiple Recovery CDs, please insert the first of the Recovery CDs.

  8. After the system recovery application has loaded, follow the prompts to reinstall the Operating System.
Note: If you do not have a set of Acer Recovery Media, you may purchase the set online from the Acer Recovery Media Order Form. If your computer is unable to run the Acer Recovery process, or errors occur during recovery, please contact Acer support.

Feb 02, 2011 | Acer Aspire 7110-2069 Notebook

1 Answer

In two years my computer is been on the repair shop four times and everytime they install a new hard drive when I ask what is the problem they don't know why it keep failing. This time is doing the se...


To start the system recovery:

  1. Restart the computer.
  2. When the Acer logo appears on the screen, press the Alt and F10 keys repeatedly.
  3. If you are prompted with a Microsoft Windows boot screen, press the Enter key.
  4. After the system recovery application has loaded, follow the prompts to reinstall the Operating System.
If the ability to reinstall from the previous method is not available or fails, recovery of the Operating System will need to be from Recovery Media.
Note: If your computer does not have an internal optical disc drive, an external optical disc drive will be required in order to recover the Operating System using Acer Recovery Media.
  1. Restart the computer.
  2. When the Acer logo appears on the screen, press the F12 key repeatedly to enter the computer's Boot Menu.
  3. Press the CD-ROM drive eject button and insert the disc labeled System CD.
  4. Close the CD-ROM tray.
  5. Refer to on screen instructions to select either CDROM or USB CDROM.
  6. The computer will boot from the Acer Recovery Media
  7. When prompted for the Recovery CD, remove the System CD and insert the Recovery CD.
    Note: If there are multiple Recovery CDs, please insert the first of the Recovery CDs.
  8. After the system recovery application has loaded, follow the prompts to reinstall the Operating System.
Note: If you do not have a set of Acer Recovery Media, you may purchase the set online from the Acer Recovery Media Order Form. If your computer is unable to run the Acer Recovery process, or errors occur during recovery, please contact Acer support.

Jan 07, 2011 | Acer Aspire 5315 Notebook

1 Answer

I have an Acer Apsire 6930 and a few weeks ago the screen went black and the computer will not boot. I ordered and received the recovery discs from ACER, but the computer won't even boot/run from the...


Most probably the intergrated Graphic on the mainboard of your Laptop is faulty. Too bad, you have to replace it from ACER or any authorised Vendors.
If the cost is too expensive to repair, get a new Laptop/notebook.

Aug 28, 2010 | Acer Computers & Internet

1 Answer

Acer 6930 recovery problem


About the only thing to try is to find another person with the same PC.

Remove the disk-drive from your computer.
Remove the disk-drive from the other computer,
and install your disk-drive.

Run the Restore Disks on that computer,
which will restore to _YOUR_ disk-drive.

When complete, remove the disk-drive, and reinstall it in your computer.
It should boot, and run properly.

Could it be your CD-ROM drive that is intermittently failing?

Nov 18, 2009 | Acer Aspire 6930-6455 Notebook PC

3 Answers

Acer aspire 6930 black screen only mouse at start up


Please press the CTRL+ALT+DELETE key and select the option task manager, when it open click on file and click on the new task and type over there"explorer.exe " and press the enter key.

if it is notr working then shutdown the computer and when you start it press the f8 key again and again ansd select the option safe mode with networking" after the login with safe mode with networking"restore the computer" on the previous date.

Nov 09, 2009 | Acer Aspire 6930-6771 Laptop

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