Question about Samsung HC-P4363W 43 in. TV/DVD Combo

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Hi, My Samsung tv had the bad coloring issues described of as convergence/IC issues. Now it just has a red slanted line going across the top of the tv. In the self focus menu I get an error that says ?check factory data? and the convergence menu helped with the 3-d type image, but the red line is bent and won?t go any higher. I figure it is the convergence ICs from various research, but since I don?t know how to solder, and don?t want the complications I would like to replace the entire board that contains the ICs. What part would I need to replace in order to replace the entire board that contains the convergence ICs? ~Penny Pike~

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  • tiggerilla Sep 01, 2010

    The answer that was given has since been proven incorrect. :( Unfortunately you can no longer buy the board to replace in this tv, so you must replace the ICs using the soldering method. Sorry everyone!

    Extreme thanks goes to tvtek for helping me solve this issue over various other conversations!

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You can just replace the convergence board which for your model is part # BP95-00415C They are under $100 dollars and are just a plug in board. You should be able to purchase from

www.partstore.com

Posted on Aug 28, 2010

Testimonial: "Thank you so much!!!"

  • 2 more comments 
  • tiggerilla Aug 28, 2010

    I will post an update if this works for everyone else out there!

  • Don
    Don Aug 28, 2010

    Not a problem. Of course make sure the TV is unplugged for saftey, The board is mounted towards the upper right hand portion in the set once you remove the back. Make sure the screws that hold it to the chasis are firm as this assures good heat transfer from the board to the steel it is mounted to.

  • tiggerilla Sep 01, 2010

    Any idea where to get the service manual for this? (Free is best, but online is top priority so I can get it immediately.)

  • Don
    Don Sep 01, 2010

    There are 2 versions of this model. The model number will end with XAA or XAC i need to know which version as there are some changes. If you email me at tvtek (@) msn.com and let me know which version and also if you need the schematics or the alignment guide I can then email it to you.

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1 Answer

The picture slants from left to right the top has a down slant and the bottom has a up slant not bad but enough to see it


All projection TV sets have two very common problems. One is convergence ( 3D/Warped video) the other is CRT fluid ( Dull Video). Here are more details and solutions for both.

Common Problem #1) Convergence has gone out

Projection TV sets need to have all three colors - RED - BLUE - GREEN - lined up correctly on the screen in order for the video to look normal. When its out of alignment the video will look 3D, wavy, distorted, etc. Most of the time you just need to adjust your convergence in the TV menu. If you cannot adjust it in the menu - then your convergence is broken and needs to be repaired.

This is a very common failure on these projection sets and a fairly simple DIY fix. All projection sets including Samsung, RCA, Sony, Philip Magnavox, Panasonic, Pioneer, Akai, GE, JVC, Toshiba, and others at some point will have the same problem.

Common Symptoms include....

  • Screen looks 3D
  • Colors don't line up
  • One or more colors can't be adjusted when using the convergence menu.
  • Screen is bowed or warped.
  • TV shuts off after powering on. Power light will blink. TV may also make a chirping noise.
Here are some pics of convergence problems.


7859b01.jpg

e87380c.jpg

Common Problem #2) CRT Fluid is Cloudy

Projection TV tubes have a liquid coolant that is used to keep them from overheating. After many years the coolant in the blue and green tubes will become cloudy and cause the screen to look dull, red/orange, etc. You may even see halos around images.

Picture of a set that needs the fluid changed.

578ba6c.jpg
TV set after fluid change

65af323.jpg

69189a5.pngSOLUTION

You can see some more examples and find a fix using this link on Fixya http://www.fixya.com/support/r2861467-solution_video_looking_whiteish_dull

Jan 08, 2011 | Philips 60PP9363 60" Rear Projection...

2 Answers

I have some distored blue color across the screen


Projection sets have two very common problems.

The first common problem is convergence


These sets need to have all three colors - RED - BLUE - GREEN - lined up correctly on the screen in order for the picture to look normal. This is called convergence.

When its out of alignment the video will look 3-D, wavy, distorted, etc. Most of the time you just need to adjust your convergence in the menu. If you cannot adjust it in the menu - then your convergence is broken and needs to be repaired. Convergence problems are very common on all Projection TV sets including Sony, Samsung,JVC,Philip Magnavox,Panasonic,Akai,Pioneer, Hitachi,Mitsubishi,Zenith and others.
You can get more information and a DIY convergenece repair kit with instructions from the link below.

Here are some of the most common problems with these sets...

*Screen Looks 3-D
*Colors wont align
*Screen may look distorted or warped
*No Audio/Video - TV Shuts down - May also make a constant chirping sound

Problem #2 - Another common problem is dull or washed out video.

Your set may have one or more of the following symptoms....

*Dull looking picture
*White looking picture
*Halos around objects
*Red/Orange looking picture

bb0cf99.pngYou can see some more examples and find a fix using this link on Fixya http://www.fixya.com/support/r2861467-solution_video_looking_whiteish_dull

May 15, 2010 | Panasonic PT-53TW53 53" Rear Projection...

1 Answer

I have some distored blue color across the screen


Projection TV sets need to have all three colors - RED - BLUE - GREEN - lined up correctly on the screen in order for the video to look normal. When its out of alignment the video will look 3D, wavy, distorted, etc. Most of the time you just need to adjust your convergence in the TV menu. If you cannot adjust it in the menu - then your convergence is broken and needs to be repaired.

Convergence problems are very common on all Projection TV sets including Sony, Samsung, JVC, Philip Magnavox, Panasonic, Akai, Pioneer, Hitachi, Zenith, and others. You can get a convergenece repair kit from the link below.

Common Symptoms include....
  • Screen looks 3D
  • Colors don't line up
  • One or more colors can't be adjusted when using the convergence menu.
  • Screen is bowed or warped.
  • TV shuts off after powering on - TV may also make a chirping noise.
Here are some photos of convergence problems.

49abec3.jpg
f0add3d.jpg


Here is a quick test....

Using your original remote go-to the settings menu then goto the convergence section.

Try to adjust the red and then the blue convergence.

You should be able to move RED and BLUE in all directions - up, down, left, and right.

If you can't move them in all directions or cant move them far enough your convergence chips are bad and should be replaced. This is a common problem.

Note: If you TV has as flash focus or magic focus button only try pressing the button. If it fails to fix the convergence your need to fix it. See below for a solution

93a1209.pngCONVERGENCE SOLUTION

You will need to replace the convergence chips and possibly some convergence resistors and pico fuses.
This is a a fairly easy DIY job if you know what you are doing. If you have never done this before we would advise calling a shop or if you want to do it yourself get a complete kit with instructions and support from www.TvRepairKits.com

Mar 27, 2010 | Panasonic PT-53TW53 53" Rear Projection...

2 Answers

SAMSUNG 61HL617 TV COME AND LATER ON IN SCREEN COMING LINE CROSSING BUT STILL LOOKING PICTURE


This is 1 of 2 problems. 1; Convergence(depending on the model of the TV, the convergence ic's will have cold solder joints) 2: vertical ic issues.

If they are different colored lines & the picture also bends, it's a convergence problem. Else suspect a vertical problem. In the case of vertical issues, most of the time it's a defective capacitor (or cold solder joints.).

If it's the 3-crt kind of big screen, it's possible for one of the tubes to be going bad.

It would be best to contact a pro to take a look on your TV and replace the defective components. This should not cost you too much.

Good luck!

Feb 19, 2010 | Televison & Video

1 Answer

Red color convergence issue; Red lines are curved


This sounds like convergence output IC problem. convergence board would have to be removed - remove and replace 2 STK IC's and check the surrounding resistors. Shops usually $200-$400 Be sure to vote/rate me if this helped Thanks!
See link for more detail
http://www.ehow.com/how_4575598_yourself-projection-tv-repair-convergence.html

Nov 24, 2009 | Televison & Video

1 Answer

Hello, I've got red wavy lines across screen


There are two common problems with these sets.

Problem #1) Convergence

Symptoms:
  • Screen Looks 3D
  • Colors wont align
  • Video may look distorted
Problem #2 CRT Fluid has clouded over. Symtoms
  • Dull looking video
  • White looking video
  • Halos around objects
  • Red/Orange looking video

You can see some examples and find a fix here...

bb0cf99.pnghttp://www.fixya.com/support/r2861467-solution_video_looking_whiteish_dull

Oct 22, 2009 | Samsung HCM5525W 55" Rear Projection...

1 Answer

Letters and numbers are 3d and curved picture


Hello

red, green, and blue lines curve across the top of tv is cause by defective convergence STK IC or you have open resistor at convergence section. if you have defective RGB Color vertical ramp probably you have defective STK IC..

Angel
Thanks...

Aug 02, 2009 | RCA D52W23 52" HDTV CRT TV

2 Answers

Convergence lines are SLANTED. Red line is above


Your TV most likely a convergence failure. ( common problem )

Here are some of the most common symptoms and example photos of a convergence problem


  • Screen looks 3D
  • Colors don't line up
  • One or more colors can't be adjusted when using the convergence menu.
  • Screen is bowed or warped.
Here are some photos of convergence problems.

3dc9420.jpg
645fba6.jpg
0dcec37.jpg
Here is a quick test....

Using your original remote go-to the tv settings then goto the convergence section.

Try to adjust the red and then the blue convergence.

You should be able to move them up, down, left, and right.

If you can't move them in all directions your convergence chips are bad and should be replaced. This is a common problem.

0667c5f.pngSOLUTION

You will need to replace the convergence chips and possibly some convergence resistors and pico fuses. Its a fairly easy DIY job or you can call in a pro. If you want to do the repair yourself check the site www.TvRepairKits.com. Their kits include a photo instruction guide, original OEM Sanyo STK chips, convergence resistors, pico fuses, thermal paste, email/phone support, etc.

Apr 26, 2009 | Hitachi 53FDX01B 53" Rear Projection...

2 Answers

I have 47 inch with double color in picture, reds and green


http://home.earthlink.net/~oleg.filippov/ConvergenceFix.htm
http://cmpalmer.blogspot.com/2006/11/fixing-my-own-tv-part-ii.html

convergence amp ic bad

Oct 14, 2007 | Samsung HCL552W 55" Rear Projection...

3 Answers

Red Lines on Screen


Dave, HMMMM Dual pictures This is a problem that every projection TV runs into at least once or twice in its lifetime. Its the old convergence IC falure thingy. These IC's go bad and should be replace all at once. These are not consumer replaceable unless you have had training in the electronics or TV repair fields. Please call out a pro to assist you with this repair as A TV is not the place to experiment in because of the HI voltage and saftey issues. Good Luck

Jul 29, 2006 | Hitachi 53SDX89B 53" Rear Projection...

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