Question about GE WPGT9360EPL Top Load Washer

3 Answers

Washer suddenly stopped in the middle of the wash. Now the Display screen just says "A problem has been detected in the Unit" and that is it. No more actions. It is almost as if the washer has cut off. Is there a fuse or cut off switch or this is a major problem. This GE Profile washer and dryer units do not have good reliability. How to solve the problem? Need to address this soon.

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  • Shrikant Acharya Aug 28, 2010

    1. Washer Stops at around the end of the spin cycle.
    2. Find that still the clothes have soap in them.

    3. Rinse cycle did not proceed it seems.

    4. No Water is stagnating in the washer tub. It is dry.

    5. Display shows as error message "Problem identified with this machine"

    6. Shut off the washer, pull the plug and then plug it again, the error message comes again.

    7. No sound or activity in the washer

  • Shrikant Acharya Aug 29, 2010

    I would like an expert who actually has worked on this specific GE Washer, GE WPGT9360EPL.

    All the expert opinions so far are conjectures on general washer situation but this one.

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3 Answers

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  • GE Master
  • 8,220 Answers

Wow that is a wild one you have there. This one don't have a belt or a tranny. They mount a big old copper stator on the base of the machine and made the tub the rotor. LOL Uses a solenoid to shift from wash to spin and 3 phase dc power inverter with artificial intel to make it do what it do. So what can make this freight train jump the track? Too much dang soap. This machine does 2 thing amigo. Saves energy and water. Very little water is circulated continuously over the clothes. If the wrong soap or too much soap is in there then the motor is gonna bog down , the artificial intel is gonna overwork the motor making it run hot, the won't go away the motor has a melt down and art intel kills everything declares an error and dies. Another thing you could check is if the tub is locked up or too many clothes is in there. Too few clothes in there, lets see what else? No telling till you diagnose this puppy. What you is gonna need to do is use the manual to aid you in fixing this bad boy. Let me see what I got. GE Profile Service Manual. Let me know.

Posted on Aug 29, 2010

  • Dan Webster
    Dan Webster Aug 29, 2010

    Page 25 shows an RF choke with a barrel fuse in it. The choke stops interferance from the water valves from messing with the artificial intel and screwing it up. That fuse might be blown. You gonna have to get that sopa out the washer. Give it an enema. LOL

  • Dan Webster
    Dan Webster Aug 29, 2010

    All power goes through that choke to the washer so if that fuse is blown she will be dead in the water. Party on.

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  • GE Master
  • 909 Answers

Ok, not totally farmiliar with your machine, but all work similar to each other. Switch the washer off and pull plug for 1 min. Plug back in again. Unit should have reset itself. Switch power back on and see if you can get washer to spin manually. If you can then it should also drain. Take note if those 2 items are working correctly. If you have no control ( not responding when you switch on, ),then your board is faulty. Ive seen it many times before.

Posted on Aug 28, 2010

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  • GE Master
  • 17,129 Answers

The unit is till with life as the display works to indicate a relative issue.
So lets start by thinking that there is loss of input to the controller to proceed further.
So the fault has occurred during the wash cycle, So let us think that the wash was going on as the controller allowed the inlet valve to fill, the water level sensor to confirm the level and allow the controller to start the motor.
Now midway the action requires a drain and fill. Could it be that the drain valve/ drain pump being defective.?
I think you can check on this by looking from under the washer.
Put off the washer for about 30 minutes and switch on. If the cycle moves again then this can be the reason. but if there is no action in the motor drive, then it is possible that the controller has some error.
We might have to suspect the controller if there is no action.
Check out motor drive, spindle movement to finalise our test.

Posted on Aug 28, 2010

  • Donald DCruz
    Donald DCruz Aug 28, 2010

    So the next rinse cycle is not continuing? Or the motor contacts are not triggered?

    Is there a soap dispenser?

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1 Suggested Answer

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  • 2 Answers

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Posted on Jan 02, 2017

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1 Answer

My washer error message unit detect a problem


The most common solution for this message is to turn the machine OFF and then ON. If the error resets, you are done.

However, this message will sometimes cause the control to stop the machine from working. With this type of error, the control panel will need to be reset. The following steps will allow you to reset your control.

Solution:

  1. Clear the ERROR from the screen: Press and hold the MY CYCLES and BACK buttons simultaneously for 3 seconds. The control will display any recorded errors. Please write down what error codes are shown on your screen in case service is needed. If a MORE icon is displayed on the screen, press MORE to list additional errors. When the EXIT button appears, press EXIT.


  2. Remove Power: Follow the onscreen instructions to remove power (unplug unit) and then immediately plug unit back in.


  3. Clear Setup Mode: After power is restored, a setup screen that begins with "Congratulations..." will be shown. DO NOT PRESS the OK button shown at the bottom of the screen. Press the START/STOP and POWER buttons simultaneously until the Home Screen is displayed. Your unit is ready to function normally.

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F20 appires on the time display


Hi,

The reason for "F 20" is that while there is "NO WATER DETECTED ENTERING MACHINE OR PRESSURE SWITCH TRIP NOT DETECTED." If after 30 seconds not minimum 0.1l of water entered or maximum fill time of 13 minutes is exceeded, the valves will be turned off and the error code will be displayed. Press PAUSE/CANCEL twice to clear the display.
The possible fix for this problem is:
If there is no water in the unit: Make sure that both valves at the water source(s) are turned on all the way.
Check for plugged or kinked inlet hoses or plugged screens in the inlet valves.
Verify inlet valve operation.

If there is water in the unit: Verify that the pressure switch hose is in good condition and
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1. Unplug washer or disconnect power.
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3. Verify wire harness connections to inlet valves, pressure switch, flow meter, and Central Control Unit (CCU).
4. Check all hoses for possible leaks.
5. Plug in washer or reconnect power.
6. Verify pressure switch operation.
7. Verify flow meter operation by blowing air through the part and measuring the resistance.
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Thank you

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Stops running in middle of cycle and displays an f on the screen


Hi,


The error indicates that there is no water detected entering machine or Pressure switch trip not detected..If after 30 seconds the control does not detect water entering machine and then valves will be turned off and the error code will be displayed.

Press PAUSE/CANCEL twice to clear the display.
  • If there is no water in the unit:
    1. Make sure that both valves at the water source(s) are turned on all the way.
    2. Check for plugged or kinked inlet hoses or plugged screens in the inlet valves
  • 3. Verify inlet valve operation

  • If there is water in the unit:
    1. Verify Drain pump operation
    2. Pressure Switch Hose is in good condition and properly connected to Tub and Pressure switch

  • Verify there is not a siphon problem

  • Verify wire harness connections to:Inlet Valves, Pressure Switch, Drain Pump, Flow Meter, and Central Control Unit (CCU)
  • Check all hoses for possible leaks

  • Verify pressure switch operation

  • Verify flow meter operation

  • Verify CCU operation
Thank you !!

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Stops in middle of wash cycle full of water HF signal


Hi There
I have this for you to read and hope this helps you.Let me know how it goes.
F/H No water detected entering machine or Pressure switch trip not detected.

If after 30 seconds the control does not detect water entering machine and then valves will be turned off and the error code will be displayed.
Or
If the control has turned the water valves on and after 8 minutes the flow meter has detected 10.5 gallons of water passing through it, but has not detected the pressure switch trip, the valves will be turned off and the error code will flash.

Press PAUSE/CANCEL twice to clear the display.
  • If there is no water in the unit:
    1. Make sure that both valves at the water source(s) are turned on all the way.
    2. Check for plugged or kinked inlet hoses or plugged screens in the inlet valves
    3. Verify inlet valve operation
  • If there is water in the unit:
    1. Verify Drain pump operation
    2. Pressure Switch Hose is in good condition and properly connected to Tub and Pressure switch
  • Verify there is not a siphon problem
  • Verify wire harness connections to:Inlet Valves, Pressure Switch, Drain Pump, Flow Meter, and Central Control Unit (CCU)
  • Check all hoses for possible leaks
  • Verify pressure switch operation
  • Verify flow meter operation
  • Verify CCU operati
Thank you for writing to fix ya.
Best Regards Richard

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Washing machine whirlpool awm8123/1 stopped and FH on display


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Hf flashing on screen and beeping loud


H/F error is due to :-- No water detected entering machine or Pressure switch trip not detected.

If after 30 seconds the control does not detect water entering machine and then valves will be turned off and the error code will be displayed.

Or
If the control has turned the water valves on and after 8 minutes the flow meter has detected 10.5 gallons of water passing through it, but has not detected the pressure switch trip, the valves will be turned off and the error code will flash.


TO RESOLVE THE PROBLEM :
Press PAUSE/CANCEL twice to clear the display. globul1a.gif If there is no water in the unit:
1. Make sure that both valves at the water source(s) are turned on all the way.
2. Check for plugged or kinked inlet hoses or plugged screens in the inlet valves
3. Verify inlet valve operation
globul1a.gif If there is water in the unit:
1. Verify Drain pump operation
2. Pressure Switch Hose is in good condition and properly connected to Tub and Pressure switch
globul1a.gif Verify there is not a siphon problem globul1a.gif Verify wire harness connections to:Inlet Valves, Pressure Switch, Drain Pump, Flow Meter, and Central Control Unit (CCU) globul1a.gif Check all hoses for possible leaks globul1a.gif Verify pressure switch operation
globul1a.gif Verify flow meter operation globul1a.gif Verify CCU operation

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Hf error code


No water detected entering machine or Pressure switch trip not detected.

If after 30 seconds the control does not detect water entering machine and then valves will be turned off and the error code will be displayed.

Or

If the control has turned the water valves on and after 8 minutes the flow meter has detected 10.5 gallons of water passing through it, but has not detected the pressure switch trip, the valves will be turned off and the error code will flash.



Press PAUSE/CANCEL twice to clear the display.
  • If there is no water in the unit:
    1. Make sure that both valves at the water source(s) are turned on all the way.
    2. Check for plugged or kinked inlet hoses or plugged screens in the inlet valves
    3. Verify inlet valve operation
  • If there is water in the unit:
    1. Verify Drain pump operation
    2. Pressure Switch Hose is in good condition and properly connected to Tub and Pressure switch
  • Verify there is not a siphon problem
  • Verify wire harness connections to:Inlet Valves, Pressure Switch, Drain Pump, Flow Meter, and Central Control Unit (CCU)
  • Check all hoses for possible leaks
  • Verify pressure switch operation
  • Verify flow meter operation
  • Verify CCU operation.hope this helps pls do let me know

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