Question about Saeco Caffe Charisma Espresso Machine

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My machine has been sounding louder and louder during the dispensing process

My Saeco Caffe Charisma is about a year old. About a month ago the coffee was coming out slower. The process of dispennsing the coffee has been getting louder. I've turned down the grinder setting and lowered the amount of beans. Any ideas besides the expensive repair service center?

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Your grinder is probably due for cleaning. If in warrantee, it may be covered. If not, need to contact SAECO for an authroized
Service Center. Also note that if you use dark roasted beans ( which are oily) + you store beans in refrigerator/freezer, you will definitely have to clean the grinder more often. Contact Saeco USA Inc. to located a Service Center near you at 800-933-7876 (toll-free), ask for customer support, or contact SAECO via e-mail at : outlet@saeco-usa.com

Posted on Jun 19, 2008

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