Question about Ricoh Aficio 1515MF All-In-One Laser Printer

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Trying to Email documents from RICOH

I am trying to send emails from the RICOH Aficia 2020D to myself and I've been able to send documents to myself for a while until now. It is telling me to look at the Job Information button and when I click that button it only stats that the status is in Error. What could be the probablem?

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Start by checking authentication... make sure your smtp server login is correct, also change your smtp name to ip format... run cmd and ping your mail server... example ping mail.server.com it will respond its ip address

Posted on Mar 09, 2009

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