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Backup When I attempt to back up my files on an external hard drive, I get an error code: "access denied" and the reference code 0x80070005. I didn't have this problem with the original backup, only the subsequent backup that I routinely do every month. How can I fix this problem?

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There may be a bad sector in your harddisk or the virus .First run and type "chkdsk" without quotes from the Run (start menu, goto run). Check the all disk of the harddisk that you connect to your system. Other thing install the antivirus and update it scan our system. these are possible thing that you can do. try it and inform to fixya.com

Posted on May 07, 2008

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Posted on Jan 02, 2017

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I have a Toshiba desktop with 1TB external hard drive. Shows another language with an Error: 0x80070005 Runtime Error! what is it?


PDB is a a Microsoft file holding debugging information for a program. It stands for program database. The error mentioned is also referred to as "access denied."

However, you could post what is in that file until the cows come home and still end up having to try chkdsk or startup repair. Save yourself some premature aging by doing so sooner rather than later.

Purportedly, it is related to you not having sufficient permissions for Windows Update. As that news likely will cross your eyes and make you tear out your hair or simply call me nuts, I will exit quickly stage left. Log in as system administrator and see if you have any luck performing windows updates. Just before you get too carried away, it would be a good day to copy files you want to save from that external hard drive, JUST IN CASE. Of what? The Unknown!

Well, whether malware has been at play (see MalwareBytes for that) or some newly installed program has put the whammy on you (think about uninstalling the latest monster you unleashed), you might just try running the diagnostic software on the brand website for the external drive. Pardon the kitchen sink approach, but if you are getting an access denied error for no apparent reason, you will likely have to apply some general, sweeping fix rather than some tiny registry entry. I do not think this is a case for a Microsoft Fixit.

Jul 30, 2015 | Toshiba Computers & Internet

1 Answer

How do I get rid of error 0X800X70005 ?


Microsoft says "the error code 0x80070005 you received is described as ACCESS DENIED (you do not have permission to install updates)"
Please check for viruses and malware first by installing appropriate software.
Then read this article by Microsoft on how to fix it.

Error 0x80070005 in Windows Update when you try to install updates

Dec 10, 2014 | Computers & Internet

2 Answers

How do i view the backup from my previous computer ? i can see the photos from my iphone and one pdf file, the files from the computer are "protected"


Eortiz, did you try to read the files with a windows PC? Because when you connect the external drive to a PC you should be able to view the files and even be able to change the attributes like read only and hidden.

May 12, 2014 | Hitachi Touro Mobile Portable External 1...

1 Answer

Need command prompt for Acer Aspire


The Windows Backup and Restore feature allows you to save files and system images to external backup devices such as hard drives and flash drives. However, backing up files become problematic if the directory your backing up files from isn't configured properly, or if you're having issues with the devices you're backing files to. There are ways to solve or work around backup problems quickly and safely.

Hard Drive b> A backup will not complete if the files you're backing up exceed the amount of space left on the external hard drive. If you're backing up large system files, Microsoft recommends saving the backup to an external hard drive that can hold at least 200 GB. If you're running out of space, you must delete content to create space for others or use another hard drive. Error Codes In some cases, Windows displays the following error codes when it's unable to complete a backup: "0x80070001 (Invalid Function)" or "0x81000037: Windows Backup failed while trying to read from the shadow copy on one of the volumes being backed up." These error messages usually appear if Windows is unable to backup a specific library or if you opt out of adjusting your backup settings and settle for the default settings in the Windows Backup and Restore Feature. Reparse Point b> If you're unable to backup a specific library and run into error code messages, removing the reparse point allows you to complete the backup. A reparse point is a file that contains information about the user on a computer. If it doesn't point to a location that contains some of the data you want to backup, error messages appear when you try to back up your files. Type "CMD" in the Start Search box to open the Command Prompt. In the Command Prompt, typing "DIR /AL /S" and pressing Enter lists the reparse points. Each entry says "JUNCTION," which also means reparse point. The entries also tell you the location of the reparse points in Windows Explorer. If you locate a specific reparse point in Windows Explorer, delete its mounted volume from the device's Properties. Once deleted, you should be able to back up your files. Discs b> If you're backing up files to a disc, you'll run into problems if the discs are non-rewritable and already contain data, or if they are severely scratched or damaged. Non-rewritable discs can only be used once, while rewritable discs can be used to read and write data several times. If the CD or DVD you're using is severely scratched, the optical disc drive spins harder than usual in an attempt to read it. If it's incapable of reading the disc, the backup feature may freeze or display an error.
Windows backup or restore errors 0x80070001, 0x81000037, or 0x80070003
http://support.microsoft.com/kb/973455 - workaroundissue12

Apr 20, 2013 | Computers & Internet

1 Answer

IO error


The message "The Request Could Not Be Performed Because of an I/O Device Error" appears when Windows is unable to read the data on a storage device.


If this error message appears when attempting to access the files on an input/output

(I/O or IO) device, such as an external hard drive, the file system on the drive could be damaged, the drive could be infected with a virus or the data connector inside the device enclosure could have come loose.


If troubleshooting the drive fails to fix the IO device error, formatting the drive might repair the device.

Connect the external hard drive to the computer.


Run an antivirus program.


Click the "Scan" tab or button, then click "Custom."

Uncheck all items in the list except for the drive letter assigned to the external drive.


Click "OK." Click "Scan" or "Scan Now" to run a virus scan on the hard drive.

Quarantine or remove any infections the virus scanner detects.


Click "Start." Input "cmd.exe" into the search field.

Press "Enter" to open Command Prompt. Input "chkdsk <drive>: /f /r" into Command Prompt.


Replace "<drive>" with the letter assigned to your external hard drive.

Press "Enter" to run CheckDisk on the drive.


CheckDisk will search for and repair detected errors or bad sectors.


Burn the files on the external hard drive to a set of DVDs or move the files to another drive, if possible.

If the IO device error reappears when attempting to move the files, disconnect the external hard drive from the computer.


Remove the power adapter from the drive.

Check the documentation included with the drive for instructions to take the drive apart.


If no instructions are available, contact the manufacturer for instructions or find out if disassembling the drive will void the drive's warranty.


Remove the screws securing the faceplate to the drive or from the edge of the enclosure. Insert the edge of a small, flathead screwdriver in between either side of the enclosure to wedge both sides apart.


Check the connections to the drive.

Confirm that the IDE or SATA interface is plugged into the back of the drive.


Reassemble the external hard drive, reconnect the power adapter and reconnect the drive to the PC.


Attempt to access the files on the drive.

If the IO device error reappears, return to Command Prompt. Input "format /fs:fat32 <drive>:" into the command-line prompt.


Replace "<drive>" with the letter assigned to the external hard drive.


Press "y" when the message "Proceed with Format (Y/N)?" appears.

The process will format the drive, erasing all data on the disk.


If the drive still fails to function after format, you will need to replace the drive.


Hope this helps




Nov 25, 2012 | Western Digital WD5000AAVS 500 GB SATA II...

1 Answer

I just bought a 650 gb transend. i was not able to copy files, give me access denied error. so i decided to quick format it and still the same problem. what do i do. thanks.


Hi, welcome to FixYa.

Do you copy your files using administrator account or others? If you don't copy it using administrator account, sometimes there's a policy with deny users to copy files in the root of the drive. Instead, try to make a new folder first, and then copy your files into the new folder.

Mar 11, 2011 | Transcend StoreJet 25 Mobile 500GB USB 20...

1 Answer

How do I delete all the info backed up on my irocks external hard drive?


Usually hard drive disks are erasable so long as was an an empty space. However, the type of setting chosen during data encription causes the situation of erasability. For example, using an external harddrive disk as back up media storage media has specific requirements. The computer provides an integral means of least being compromised where data permanent encription may have been the options available during backup copying. The compoter provides the procedures of recording data into any connected external devices. Once the external device is reconnected to the computer, the options of requesting the user to either erase what has already been copied becomes one of the several displayable promps. Also, backup disks usually on connection to the computer assumes a necessity to restore to functioning mode. However, a least malfunctioning computer would simply display prompts asking the computer user to perform the most recent backup, or disregard because of least disfunction recognised from the system. Attempting is erase what has already been recorded becomes appropiate whenever the computer recognises any curroption of the files. A prompt is display asking to fix errors soon after connection. The computer user simple chooses to restore to default functionality the external hardrive. Amongs the options usually provided of the program prompt are format, delete, restore, or backup computer files once connection is recognised. keep in mind that, an external hard disk may be default rrecordable proving no options of erasing. Refer to the hard disk drive user guide as reference to achieve the process. Also, the user guide would have specified if the device is capable of alternations or not.

Jan 14, 2011 | i-rocks External Hard Drive Enclosure -...

1 Answer

WDBAAF0010HBK-01 DRIVE ACCESS IS DENIED BY LAPTOP


you have to save the files using a computer with the same os that u origanlly and then format the drive on the windows seven computer then move the files back on to the drive


another thing to try is to try and update the drivers on your win. 7 computer

the last thing is you have lost all ur data and you should just reformat it

May 08, 2010 | Western Digital External USB 2.0 80 GB...

1 Answer

My 320GB External hard drive is showing access denied when I click on it.


the file you need is called takeownership you have to google for it as it's in one of the forums the file is in the form of a zip file and when extracted you select the takeownership and install a little code into your reg and when you select a folder right mouse button on it and select takeownership this willl get rid of access denied garbage and give you full control over the folder and you do the same on any hard drive.

hope this will solve problems of access denied

Nov 02, 2008 | SimpleTech 250GB USB2.0 7200 RPM External...

4 Answers

Hard drive backup


This seems to be a good article on ASR backup and how to eliminate your error message.

See Link

Dec 16, 2007 | Dell Latitude D600 Notebook

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