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I there i have xbox360 it is not reading the disc and keeps saying open tray even when tray it is closed

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Hi. Laser guide could have been placed at different location that is why you are getting this message. I provided you a video link on how to resolved this issue. Please click here.

Posted on Aug 28, 2010

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Posted on Jan 02, 2017

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How do I fix the xbox360 open disk error I replaced the eye and I still keep getting the error Please help!!!!


I've experienced this problem too. these following steps helped me to solve it: 1: blow air in the xbox while the tray is open to remove dust. 2: put disc in tray and open and close it like 5 times. 3: You probably heard this before, clean the disc;) 4: Maybe sounds weird, knock on the xbox while its reading the disc. Hope this helps u

Sep 21, 2013 | Video Game Consoles & Games

1 Answer

I put in game disc or dvd in my xbox360 and instead of saying reading it keeps saying open tray.


Yes the disc reading problem is quite bad all you need to do is use a good repair guide or you can send it in and they will fix it for you.

Aug 28, 2010 | Microsoft Xbox 360 Console

1 Answer

Disk tray is not spinning


The way to fix this is to open the disk tray and blow inside for about thirty seconds getting the dust out of the way of the laser also blow across the disc tray and the surface of the disk. Then keep closing and opening the tray and it will start to read hopefully. if this does not work go out and buy a disc cleaner. it looks like a disc with sponges on it and when you insert it into the console it cleans the inside for you. Sources: i am going through it right now internet my personal experience

Apr 08, 2010 | Microsoft Xbox 360 Console

2 Answers

I put the disc in and on my tv it says open tray and when I do that and close it it says reading then goes back to open tray.


Hi friend try this:

1) Restart your console.
2) Check for loose cables.
3) Pull out all the cables, and get them back in.
4) Take out the hard-drive, and put it back in. Repeat this 4 times.

if the problem still persists then you need to replace your disc drive.
Please vote for me.

Feb 09, 2010 | Microsoft Xbox 360 Console

1 Answer

The xbox can't read the unscratched and clean discs


yeah, you can keep opening and closing it till it works or you can send it in to get it repaired. i tried every way possible to fix it, but i couldnt. something in the dvd drive has gone out and won't read discs the same anymore.

Dec 17, 2009 | Microsoft Xbox 360 Console

1 Answer

My xbox360 keeps asking to open tray on load up or close tray.it will miss read a game as a dvd AND SAY PLAY dvd .It says clean disc when i just have done half a dozen times


your dvd board is going out or your laser is screwed as this as happened to mine before. get it repaired. i have no idea how to fix it without a personal repair. if you had to repair it yourself, i would consider switching out your laser.

Dec 12, 2009 | Video Game Consoles & Games

1 Answer

PS2 HELP WANTED!!!!!!!


my friend had the same problem what he had to do was keep opening and closing the disc tray untill the 'reading disc' shows up and stays up but he got really anoyed with doing this so he got a new one shortly after this the ps3 came out...

Jun 17, 2009 | Sony PlayStation 2 Slimline Console

1 Answer

X Box 360 Won't even attempt to read disc


when i put a game in the xbox 360 it keeps on saying clean the disk whith a soft cloth

Aug 05, 2008 | Microsoft Xbox 360 Console

2 Answers

Disc Tray Problem


That is how the X-Box works. It doesn't stay open, because if it stood open and it accidently dropped or anything, the drawer would break, and that would cause alot of problems with Microsoft. Thanks for using Fixya!

Jul 11, 2008 | Microsoft Xbox 360 Console

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