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Laptop win xp computer is locked. a compaq presario 2100.

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  • Norm Wiss
    Norm Wiss Aug 28, 2010

    the password is lost and computer will not open

  • Norm Wiss
    Norm Wiss Aug 28, 2010

    Thanks for the notes but they did not unlock the password. I'm stll stuck at that point. Please see that my credit card charge is cancelled.

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  • Master
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Locked in the sense that you are unable to login (password rejected) or XP is not booting? Please brief on the situation and provide the error message if you see any.

Posted on Aug 28, 2010

  • 1 more comment 
  • Mohammed Rizwan
    Mohammed Rizwan Aug 28, 2010

    If you forget your Windows password; you must reset your password before you can log on to your computer.It can only work if you have previously created a password reset disk for the computer, or if you can log on as an administrator to assign a new password to your account.

    If you do not have a reset disk or cannot log on as an administrator, unfortunately, you may have to reinstall Windows XP and all other programs that were installed on the computer before you can use the computer again.

    If you do not have a reset disk try to log on as the administrator to reset the password.

    To log on to a computer as the administrator to reset a password, try the following steps.



    • Log on as an administrator.By default the Administrator password is blank (leave the password field empty)


    • Restart the computer.


    • Press CTRL+ALT+DELETE two times, and then type the name of the administrator user account.


    • In the Password box, type the administrator password, and then click OK.


    • Note If the administrator password is set to a blank password, do not type a password before you click OK.


    • Reset the password.


    • Click Start, and then click Run.


    • Type control userpasswords2, and then click OK.


    • On the Users tab, click the name of the user account that you want to reset the password for, and then click Reset Password.


    • Type a new password in the New password box, and then type the password again in the Confirm new password box, and then click OK.


    • Restart the computer, and then try to log on to Windows XP again

  • Mohammed Rizwan
    Mohammed Rizwan Aug 28, 2010

    If you are unable to login as administrator, you have to reinstall the XP with the setup disc.

  • Norm Wiss
    Norm Wiss Aug 28, 2010

    I must reinstall as none of the suggestions worked. I was hoping from the beginning thatI would not have to reinstall

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