Question about Kenwood eXcelon KDC-X469 CD Player

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No sound on cd, (kenwood kdc-x469)

My cd player on the kenwood kdc-x469 has no sound, the track time is going, but I can't hear it. The tuner has sound, but not the cd.

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  • duaneseraile Oct 28, 2008

    my cd's have no sound and it keeps saying toc error but radio has sound.

  • Anonymous Mar 14, 2014

    Sound isnt loud

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  • 1,224 Answers

Did you try another cd maybe your player needs a little cleaning and is your cd new or older

reason i ask is cause newer cd's have a different format then older cd's from a year ago its getting hard to play new stuff on old stuff

Posted on May 07, 2008

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You will need to contact Kenwood directly to get a master reset code. Their number is located at www.kenwood.com.

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Hi we just bought a used truck with a kenwood KDC-MP4028 cd player. After unplugging the battery we cant seem to unlock the security code.... Im going crazy with out my music, Help!


Press and hold the 1 then the 6 preset key (preset keys are the buttons on face of radio for storing you "favorite" radio stations). "C" should display.

Then using your remote, enter your code.


Enter your number from the remote control unit. Your code number is 5227 (KCAR)

* Press numeric key “5” ( 2 times ) and press the Track UP/Next Track key
* Press numeric key “2” ( 3 times ) and press the Track UP/Next Track key
* Press numeric key “2” ( 1 time ) and press the Track UP/Next Track key
* Press numeric key “7” ( 2 times ) and press the Track UP/Next Track key
push buttom "track up" for 3 seconds
The security is canceled and the set enters the TUNER mode!

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1 Answer

Kenwood kdc516s, cd audio does not work, it can be inserted and removed, it shows track information and elapsed time but there is no sound, is there a fix?


If your car has a factory amplifier, you probably tied the kenwood's antenna turn on lead (blue) with the factory amp turn on wire. That bue wire only supplies voltage when your source is tuner. you need to use the kenwood' amp turn on (blue/white) to get the factory amp to turn on with the cd player and the tuner

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KENWOOD SECURITY CODE CLEAR procedure


Your radio will require one of the following procedures.

Type 1
During the code request mode, while holding the DISP key depressed, press and hold the Volume UP or DOWN key for 3 seconds (so that “…” disappears).
Then using your remote enter your code.

Type 2
Press the "Auto" button and "Track up" on face of radio at the same time. The four dash lines ( . . . . ) should "disappear".

Then using your remote enter your code.

Type 3
Model# DPX-4020 and DPX-4030
Press and hold the 1 then the 6 preset key (preset keys are the buttons on face of radio for storing you "favorite" radio stations). "C" should display.
Then using your remote, enter your code.


Enter your number from the remote control unit. Your code number is 5227 (KCAR)

* Press numeric key “5” ( 2 times ) and press the Track UP/Next Track key
* Press numeric key “2” ( 3 times ) and press the Track UP/Next Track key
* Press numeric key “2” ( 1 time ) and press the Track UP/Next Track key
* Press numeric key “7” ( 2 times ) and press the Track UP/Next Track key

The security is canceled and the set enters the TUNER mode!

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