Question about Zodiac Duo Clear System Chlorine Generator

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I live in Canada and purchased a Zodiac DuoClear salt water Chlorine Generating system from a Pool Wholeseller in the United States. It turns out although this is manufactured in Canada the Models sold in the United States do not have CSA Approval. Is there any options other than getting this CSA approved by the regulatory in Canada to be able to use it.

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  • gerrtom Aug 28, 2010

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Hi,

To be honest with you, there is no way to get round this. In some cases (eg: Ontario), a local hydro inspection prior to purchase, or prior to use, is acceptable. The hydro inspector will affix a "hydro sticker" to the unit, which is as good as CSA approval. But it costs money - last I knew, $75 per unit inspected.

Let me know,if needed further assistance.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

Posted on Aug 28, 2010

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1 Answer

When you tourn on the super chlorinate button, does it turn itself off?


To properly start up the system, add the salt, let circulate for 6 hrs then turn on the generator. running with extremely low salt can damage the unit. you will need a minimum salt reading of 4000 ppm with the duoclear.
when you activate the superchlorinate feature, the electrode will run at 100% for 24 hrs and then revert to the regular programmed level.

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I have an above ground pool 18' round 52" deep. I purchased the intex saltwater system. I have had it run everyday for 8hrs a day and the ph is high and reads no chlorine. What to do?


Salt generating systems cuase pH to rise over time so you generator appears to have been working. What is the salt level in the water? Perhaps your pool is low hence no more chlorine generation.

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All lights are on and everything appears fine but the unit does not appear to be producing chlorine. Have had unit on for two weeks but testing shows no chlorine . Salt level is fine and unit is only in...


I am not an expert on the Duoclear but I have had mine for 5 years and have not had any problems. This unit and all salt water systems will not generate chlorine when the water temperature is below 65 degrees f. I am not saying that this is why yours is not generating chlorine, just commenting in case you were unaware.

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DuoClear 20 can't get salt light to go out unless


I have a Duoclear 25 for 3 years now. The unit has been nothing but trouble. I too have a low salt light even when the pool is tested at 4500ppm. 4500ppm for our taste is too high. The main board has been replaced for erroneous errors and now one year later the salt cell generator is non functional. The quality is poor. Furthermore most pool stores don't even know how the nature 2 works and alwasy recommend chemicals that are harmful. The company Clearwater has poor customer service.

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2 Answers

I have a 18ft x 52 intex pool with salt water chlorinator.green


although you may or may not have enough chlorine in your pool you must also realize that a pool need turned over at least 3 times a day.
an example is if you have 7000gl of water and a 2000gph pump you need to filter at least 10 hours or so.
More important than chlorine is the actual circulation of the water you can have all the chlorine in the world but if you do not have the circulation the water will become cloudy or green this also happens when you have no swimmers for days at a time


the filtration time is over and above the chlorine generating time your 4 hours a night for generating chlorine sound like you are guessing sometimes it may be 4 and sometimes 2 or 6
it depends on # of swimmers a day sun and what was in the pool to start

It is important to have a test kit for ph and chlorine and keep chlorine at 1.0to 1.5 now set your ph
ph will rise and fall with your chlorine level one you have them set good at the first time then ph should stay safe enough and re level as chlorine is kept right

also remeber that the wrong ph causes more problems than wrong chlorine levels

Also make sure your salt is no more than 3000ppm and no higher like some people recommend and no lower than 2500 test kits are available for 10 dollars

all of this can be found on intex.com either in a video or pdf files for water capacity and approximate time for generating chlorine.


to be sure always use test kits

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have water checked see if chlorine is locked that will act like chlorinator not working also crack output union so water drips out test with strip if chlorine oxidize water if no chlorine unit not working

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1 Answer

ZODIAC DUOCLEAR 25K DOESN'T FUCTIONING WELL


I have the zodiac duoclear system and have used it for nearly two years. All in all, it's a very good system. I have had similiar issues on occassion. Have you tried the master reset button on the lower right hand face of the control board? I've been able to clear up the lights by resetting the system.

If the salt content in the pool is not correct, the system will not allow you to superchlorinate. Your salt level should be at 4000 ppm. The add salt light is programmed to come on if the system gets below 3600 ppm. When the system is below 4000 ppm, it is unable to generate the chlorine needed. The lower the salt, the less you can chlorinate. Might not be your problem, but I've run into this before too.

The lights for replacing your cartridge puzzle me. I'm making an assumption that your pool is probably dirty if you're trying to superchlorinate. The dirtier the water, the faster the electrode in the cartridge will get covered in scale from the current and conversion process. Try cleaning the new cartridge by placing it in a bucket with a 75% water and 25% muratic acid mix. Let it soak for a few minutes and gently swirl it around in the mixture. This will clean the contacts in the cartridge.

Keys with the Duoclear system: Salt content and clean the filters regularly. Don't know if this will solve your problem or not, but good luck.

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