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Re: Getting it to work.
The upper tank is the solutiontank. You mix you water and cleaned in it. The when you pull back slowly squeeze the trigger to release the solution and it will vacuum up also in the the lower recovery tank.
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Hi there! To prepare for cleaning, put the solution and water in the top tank. While cleaning, all the dirty water gets sucked into the bottom tank. To clean squeeze trigger to release cleaning solution and slowly push carpet cleaner forward, this equals one wet stroke. Continue to squeeze trigger and slowly pull carpet cleaner back toward you (second wet stroke). Release trigger and slowly push carpet cleaner forward over area just sprayed with solution (dry stroke). Then slowly pull carpet cleaner back toward you without squeezing trigger (dry stroke). To avoid saturating the carpet don't do more than 4 wet strokes over one area. Always end with dry strokes. Here is a link to view the instruction manual if needed. http://hoover.com/file/604/
You put water and Hoover Cleaning Solution into the top tank. Push down on the release button at the top of the tank just below and in front of the handle. The cap is also your measuring cup. Fill it with the Hoover Cleaner Concentrate. Pour that into the tank and fill it to the fill line with warm water.
The dirty water will be extracted into the bottom tank.
Might the button be stuck a bit? We had this problem and rinsed the brushes out and cleaned the connector area with a damp paper towel. Had to push the button in and out several times to be sure it wasn't sticking. Also, when the hose is docked found it tended to hit the docking station and would spray everywhere! Had to turn around the hose w/ the button so it would stop spraying everywhere. Hope this helps.
had same problem - carpet soaked with dirty water and very little, if any, cleaning fluid used. Easily remedied. Removed water resevoir and found that the rectangular shaped washer at the top of the front cover (the bit you had unscrewed to give a good clean) had become dislodged. It has small lugs on either size which lock on to the plastic opening when pushed down firmly. Resevoir then sits on top and makes full connection, also ensure that grey locking handle is fully pushed down.
Seemed to me that the water wasn't being sucked up as there was air getting in and this has down the trick. Sorry if this is difficult to follow but all will become clear when you look for the black washer! Good luck
This is a solution for the Bissell Pro Heat, although it may apply to other Bissell steam cleaners as well. This is for the problem of the cleaning solution continually spraying without stop.
I found a quick and simple solution to this problem.
This problem occurs because the valve that allows the solution to flow gets "sticky" and will not close. The valve is engaged by the trigger mechanism in the handle. Squeezing the trigger pushes downward on the valve's plunger, but the spring in the valve that is meant to push the plunger back up to the closed position is not capable of doing so.
Here's the solution:
This valve is white and resides about half way down the vertical handle portion of the cleaner. To get to it, unscrew the 2 black screws that hold the top part of the handle to the bottom part. These are the same screws that you used for assembling the cleaner when you first bought it. Pull the top portion of the handle up and it should slide out.
Now, looking down into the handle body of the remaining portion of the handle, you'll see the top of the white valve. If you push down on the top of the valve (like the trigger mechanism in the top part of the handle you just removed does) it may go down some, but it probably won't go back up by itself like it should.
I found that lubricating this plunger with dish soap was the trick. If you can't get enough access to the valve to do this, you can remove the seven phillips head screws in the lower portion of the handle and pry it apart. I did this. I even took the valve out and put soap around the plunger and into the valve itself. I worked it up and down until it had a quick and positive open/close action.
Reassemble and you should be good to go. You'll notice that the trigger now has a more positive feel to it. I hope this helps.
i downloaded the manual for your machine, but not sure how to access it for you,but i do know about the problem, the tank that sits down on the front of the steamer and it has 2 clips that you push in to lock the tank is where your dirty water is put in when you are cleaning your carpets. the tank above ,the one where you put your solution and water in is what is used to shampoo your carpet. on the handle is a trigger (black) button ,this is the button you push in to release your solution onto your carpet. release the button to extract the water from your carpet,moving your steamer in a back and forth motion. the trigger button is the only button on the machine and is only used to put the water /cleaner located in the upper tank on your carpet, releasing this button and moving your steamer back and forth over the shampooed part with extract your dirty water into the tank that sits below the solution tank. go on www.hoover.com and click on carpet cleaners ,scroll down to find yours and click on manual. and the owner manual will download and you can print it out for future reference, i hope this will solve your problem, sandy
At the risk of giving a simplistic answer, let me go through the steps I go through every time I use mine:
1) Plug it into the wall
2) Take out the upper "hopper" and fill it up to the fill line with hot water
3) Put in the capful of cleaning solution (about 2 oz.)
4) Gently swish it back and forth, then put back into upper unit until it clicks into place
5) For best results, set the vacuum on Dry and vacuum the house first, then clean the lower "hopper"
6) Set the vacuum to Wet, put the scrub brushes on, depress the trigger and do overlapping strokes, a section at a time I depress the trigger on the push stroke, then release it for the pull stroke. I clean a section, then turn off the scrub brushes and go over it again without the scrub brush or touching the trigger (trying to pick up as much water as possible).
On average, when refilling the water/cleaner solution for the top hopper, empty and clean the lower hopper. When the floors are finished, completely clean that lower hopper or it will smell!
I finally got my steamvac F5914-900 suction to work after I read someone review about it on amazon. Here is what that person suggested for suction problem and to my surprise it worked.
1. Any time you aren't getting suction, the first thing to do is check the dirty water bin. I re-seated the thing about ten times this morning, trying to figure out why suction on the unit had ceased. (The dirty water tank was bone dry.) I was frustrated because I was absolutely sure everything was seated properly, but was still getting no suction.
Finally, I pushed on the lid from the _sides_ rather than the back or front while attaching it to the tank, and it seated a little bit differently. Suction was restored!
2. To clean out the suction area, pour some hot water on a tile floor (NOT wood) and **** it up. Repeat until everything is flowing smoothly. Sometimes, reduced or minimal suction is due to gnarly clogs. Again, though, if you're getting NO suction, the culprit is probably the dirty water bin's lid. I hope this helps.