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EMac screen stays as grey screen whith swrling grey pinwheel-wont boot beyond that point?

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Your best bet is to reset the System Management Controller;

http://support.apple.com/kb/ht3964

...and then reset the Parameter RAM:

http://support.apple.com/kb/ht1379

If it persists after that, try Safe Mode:

http://support.apple.com/kb/ht1455

...if that persists, try booting to your install DVD and running Disk Utility:

http://support.apple.com/kb/ts1417

..also note in this article that if for some reason you are unable to boot into your Install DVD the instructions for using fsck will do the same thing.

If that fails to resolve the issue, you'll want to reinstall the system:

http://support.apple.com/kb/ht1710.

If none of these steps resolve the issue, it will likely need repair at an Apple Authorized Service Provider or Apple Store.

Posted on Aug 30, 2010

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