Question about Whirlpool Washing Machines
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Posted on Jan 02, 2017
this is the site to find out how to fix your washer.
you have a broken drive coupling.
it probably wont agitate or spin, but will fill and drain.
you need to remove 2 screws from the control panel, hinge it back and then remove the 2 brass colored clips that hold the cabinet to the base. once you do then pull the entire cabinet forwards to a 45 degree angle and pull it off the base.
then pull the 2 clips off pump and then 2 more on the motor. that will allow you to get to the drive coupling. you will find it to be broken.
replace it with part number 285753a for about 15-20 bucks.
Posted on Jan 31, 2009
It sounds like you have a broken motor coupling. This is a very inexpensive and simple repair.
If the washer will fill and drain, but won't agitate or spin, you may have a broken motor coupling. The noise of the motor engaging, lack of agitation and ability to still drain are the usual symptoms. This is a common fail item with this model washer through normal wear and tear. Newer versions of the coupler are more resilient and resist breaking. The following link explains how to replace one:
The motor coupling is located between the drive motor and the transmission and takes the place of a drive belt. They do wear out and can break. The replacement part number is included in the link I provided and is an improved upgraded coupling that is more resilient. It should last longer. If you have questions, or require additional assistance, please let me know. I hope this helps you.
A replacement coupler can be purchased on line at appliancepartspros.com for about $11. Just use the part number in the link and "Search by Part Number" for your search criteria.
Posted on Jul 23, 2009
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