Question about Xerox Office Equipment & Supplies
Solution 1: Make Sure Phaser 8560MFP Solid Ink Sticks Are Being Used
Only use Genuine Phaser 8560MFP Solid Ink sticks. Use of other inks may affect print quality and copier / printer reliability. It is the only ink designed and manufactured under strict quality controls by Xerox for specific use with this copier / printer. The Xerox Warranty, Service Agreements, and Total Satisfaction Guarantee (TSG) do not cover damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this copier / printer.
Solution 2: Make Sure the Ink Sticks are Properly Loaded in the Ink-loading Bin
Posted on Aug 28, 2010
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Posted on Jan 02, 2017
That's a ink loader error, due to the 8200 ink stick; to fix it:
- Power down the printer.
- Hold the back button and the info button at the same time, without letting go, power up the printer.
- Keep holding down the buttons until the XEROX logo comes fully to the center of the screen, keep holding for 2 more seconds, then let go. I'll take about a minute or two for the Diagnostic screen to come up, the display will turn blank and black.
- When the Diagnostic screen comes up go to down to the Function or Exercise option, there will be an option that says "clear ISC faults" it'll ask you to press OK to confirm, after you do then you will exit Diagnostics and the printer will reboot.
It should be fine until it happens again. Until all the 8200 ink is gone you will probably be doing this a few more times. Also make sure the 8200 ink is not jammed inside the ink loader, if it is then you have to un-jam it some how.
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks
Posted on Mar 02, 2010
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Manually verify that the ink stick is able to advance in the ink loader chute. Check for broken or wrong type ink cubes.
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