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Did a computer restore as my computer was running very slow and keept getting tons of errors. Did a back up as they told me that the sofwear was already instarlled in my lap top and did not need any cd's followed the steps and now I may have lost everything and need to get it back to where it was...

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  • rendonwwe Aug 28, 2010

    I have a Gateway 7320 w/window XP home addition Pentinum 4 processor and operartes at 2.8GHz 533 MHz FSB 1MB L2 Cache. I am not able to go pass the windows load as it gives me wait a moment. I turned off after several hours boot back up and now I am getting a error that says " NTLDR is missing" Press Cntl Alt Del to restart and when I do it just tells me to do the same thing over and over. 23. I do have the mocrosoft office small business edition 2003 CD that came with my wife dell lap top.


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It's not possible to restore to the System State before it you ran the System Restore. I am not sure about your problem. Do you mean your computer is not running properly after it's restored?
You can still backup your system without using the software, there's a built-in application called backup with Windows, you can simply run this by typing "ntbackup" in the "Run" box..and follow the onscreen instructions... You'll be able to customize the files and folders to be selected. Also, you can backup the files on your hard disk or on your flash drive or on your DVD or CD...

The best thing is, the back up file is small as compared to the files that are not compressed.

Well, first try this and let me know with your exact problem. I'll need your Laptop's model and the operating system installed on it.

Good luck.

Thanks for using FixYa.

Posted on Aug 27, 2010

  • Lebanon Raingam
    Lebanon Raingam Aug 28, 2010

    There are few causes, first when the boot disk is mis-configured. Suppose floppy drive is selected instead of Hard disk, to check this you need to go into the Bios settings and verify that the Boot Options and make sure that HDD is selected in the First Boot Option, if not, modify the settings and save the changes. The best thing you can do is, go to Bios Settings (in our case you should press Delete key once you). After you are done with the settings, press F10 and then "y" on the keyboard, it'll automatically restart. If this doesn't help, you need to go deeper.

    Here we'll need a windows XP Cd, without a Windows XP Cd this is not possible. If you can get one, I can help you repairing the windows with it (it should have come with the pc when you purchased it, please check once again). But you should have knowledge with command prompt (the black screen with white texts where we type in commands). With the command prompt, you'll copy the ntldr file from the windows xp cd to the hard drive where it should be.

    There's another option, if you can remove the hard disk and connect it to another computer, you can simply copy the ntldr file from the other computer and paste it into the C drive of your hard disk. After it's connected and boot up normally on the other computer (not with your hard disk, but the default hard disk on that computer), Open "C:" and locate a file name "ntldr" (the file should be hidden, so you need to show it, to do this, Open a folder (on the other computer after your hard disk is connected to it, Note: the other computer must be shut down to connect your hard disk), click "Tools", select "Folder Options" and then click the tab "View" and select "Show hidden files" and also de-select the "Hide System Protected System Files (recommended)" Click "Ok".

    From the C drive of the other computer, copy the ntlrd file and paste it into your hard disk C drive (both the computer should be windows xp). close the windows and shut down, now remove your hard disk and connect it to your computer. It should work fine without any problem. (if an only if connecting to the other computer is possible, I can give you the ntldr file so that you can copy/paste it.

    There is another method, but first let me know if you can work with the Command Prompt or not, if you have no idea, you may loss everything. In that case, I would suggest you to invite a Live Chat or other means.. If possible, let me know so that I can help you further.



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