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I get the message-Standard 101/102 Key or Microsoft natural PS/2 Key board device is preventing standby. What do I do?

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Just install the drivers for it (download it from manufacture website)

Posted on May 08, 2008

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Fix 3 beeps on a laptop and can not start up


3 beeps keyboard

desktop or laptop ?
Keyboard is not connected properly. Stuck key Bad keyboard Bad PS/2 or AT port Solution Keyboard is not connected properly Verify that the keyboard is connected properly to the computer by turning off your computer and then disconnecting and reconnecting the keyboard to the computer. Stuck key Ensure that there are no stuck keys on the keyboard. If all keys appear to be ok and you have a standard desktop computer with keyboard, turn the keyboard over and gently hit the back of the keyboard to loosen any dirt or hair that may be stuck in the keyboard. Bad keyboard Try another keyboard on the computer to verify that the keyboard has not gone bad. Bad PS/2 or AT port If all of the above solutions are not able to resolve your issue it is likely that the port on the back of the computer may be bad and the motherboard or I/O board may need to be replaced. b>

Jan 19, 2013 | Dell Dimension 2400 PC Desktop

2 Answers

I have a microsoft wireless keyboard without a usb receiver and a hp wireless mouse can I use the hp receiver with the keyboard?


No. It doesn't work like that. Each receiver is meant to be used for a specific device as to prevent interference with anything else.

Mar 06, 2011 | Microsoft PC Desktops

1 Answer

I have a Gateway DX-4200-09 64 bit with a Gateway keyboard model no KB-0817. For the last 6 months every time I reboot I get this error message "multimedia keyboard driver has stopped working". ...


The factory installed drivers and applications can be re-installed by using Gateway eRecovery

Click Start, and then All Programs
Click Gateway, and then Gateway eRecovery Management
You may be prompted to enter or create a password. This password will be required to use eRecovery in the future.
In the next window on the left toolbar, select Restore.
Choose Reinstall Drivers or Applications
Choose Contents
Choose the driver or application you wish to install
On the right, click the Install link and follow the prompts.
The computer should restart when installation is completed. If it doesn't restart, manually shutdown and restart the computer by pressing and holding the power button until it powers off. And then start it as you normally do.

Don't forget to rate this if it helped fix your problem.

Jan 14, 2011 | Gateway DX4200-UB001A Desktop Computer

1 Answer

I get the error message: "The device driver for the Intel PRO/100B PCI Adapter (TX) device is preventing the machine from entering standby." Any fix?


The only fix would be to find and install an updated device-driver.
Either look on the "support" page on www.intel.com
or access http://WindowsUpdate.microsoft.com
clicking "custom" scan, and then clicking "optional hardware",
to see if Intel has posted an updated device-driver into the Windows Update system.

Oct 09, 2010 | HP Pavilion 533w (P9859AR#ABA) PC Desktop

1 Answer

Gateway 503gr has no power, the standby light flashes green when I remove power. Tried new PS and the standby LED stays lit. I then tried both new and old PS disconnected from board and shorted...


Disconnect everything from the motherboard except the power supply connections and cpu fan. Install one stick of RAM and connect your monitor. Then try starting up. See if you get any BIOS boot messages. This will tell you that the board and processor are okay.

With what you say you've tried already, I'm thinking you might have a bad processor. Most every other problem would result in some kind of error like POST beep codes or messages on screen. If the system still doesn't boot with the bare minimum parts installed, replace the processor.

Mar 02, 2010 | Gateway 503GR PC Desktop

1 Answer

The sound on my dell 2300 pc went out. I understand that the sound card on this pc is integrated into the mother board. can i still install a sound card in it?


yea sure..but b4 u proceed installing a fresh snd card plz do check that is d problem lies with ur snd card, is d card defective..r all drivers, softwares, codecs along with hardware r ok n workin fine..!!

though itz unclear to me of wat os u r using..
assuming that u r using win xp pro sp2..n directx installed..

probably itz either minor case of software corruption/cpu fan..
or major case of faulty or defective main board/ram/daughter or addon card(s)..

..plz do check the following as in order:..
the Hardware part:..
1) a)check bios..if audio device is enabled..to install a fresh snd card, one must disable d onboard audio in bios..
b) also check for software corruption..mind for a driver update n rest follow the software instructions below..

2)see if the ram(s) is loose/faulty..open clean/remove carbon & or oxide formed on the teeth with an eraser n resit it..or replace with a standby n see..

3)remove/clean dust neatly..dust is non-uniform in nature n may cause jam/short circuitry/excess resistance n many more..resulting an increase in heat..

4)on main/mother board..see with a debug card for mb error..may b short..look for defective capacitors(espabove1000mfd)/mosfets..go through the mb's south bridge n the circuit lie around atx connector..

5) [in case of desktop] the smps itself may b defective/faulty..check the outputs of smps viz. 0v (black~ground); +12v(yellow); +5v (red, green~ps-on, violet~pg& grey~sb); -12v (blue);-5v(white); +3.3v(orange)..the 'oscillator and error amplifier ic',or pwm switching regulator circuit..look for defective protector-transformer/resistance (esp 4.7k)/mosfet..
check the battery n adapter [main power], in case of laptops..


the Software part:..
1) hv a licensed and UPDATED antivirus installed (i prefer avg/kaspersky,remember, without updation a full version antivirus is useless)..

2) a)download, install n run microsoft kb890830..http://www.microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en..
b) download, install n run microsoft kb888111..http://support.microsoft.com/hotfix/KBHotfix.aspx?kbnum=888111&kbln=en-us..
c) download, install n run microsoft kb901105..http://support.microsoft.com/kb/901105..

3) download n install k-lite mega codec pack (full)..http://www.free-codecs.com/K_lite_codec_pack_download.htm..

4) download n run Startup Control Panel..http://download.cnet.com/Startup-Control-Panel/3000-2094_4-10039330.html..'remove all the unnecessary startup items from here..(if u can't find what to remove, post me/us in ur comment with all the items listed in each n every tabs herein)..

5) remove all unnecessary software from add/remove programs..

6) download, install n run 'Advanced System Care Pro'..http://download.cnet.com/Advanced-SystemCare-Pro/3000-2086_4-10399324.html..

7) disable the following:..
a)'Automatically Restart' right click on my computer->properties->advanced->startup n recovery->(uncheck on the) Automatically Restart;
b) 'Error Reporting' right click on my computer->properties->advanced->error reporting->disable error reporting->(uncheck on the) 'but notify me when critical error occur'..

8) Increase the size of Virtual Memory, Initial: 1440; Maximum: 2880

if u r not a professional, always better to seek advise from ur system admin/vendor....

Feb 19, 2010 | Dell Dimension 2300 PC Desktop

1 Answer

I have just loaded windows7 have no sound at all - usual troubleshooting doesnt fix problem cant see soundcard etc on device manager - please help


First run through the standard trouble shoot.
Don't be put off by the obvious nature of the standard trouble shoot. I have been on a number of calls that resulted in resolution because of a loose or damaged cable that just happened to coincidence with a system update.

1. Is the audio cable connected to the output.
2. If the audio output device requires power. Is it powered on?
3. If the 1 and 2 are AOK. Then follow the instrutions below.

1. Open control panel.
2. Open the device manager and double click the audio adapter.
3. Determine the make and model of the card. (Write this information down.)
4. Visit the manufacturer's website and click download drivers.
a) Select the card model.
b) Select the operating system.
c) select to download the driver.
5. Decompress the zip file and read the instructions for installation of the driver. Follow the instructions.

Alternative path to resolution.
1. Open control panel.
2. Open the device manager and double click the audio adapter.
3. Click advanced.
4. Make sure you have god connection to the internet. If so then proceed to clicking update driver.
When the system asks if you want it to search online or search locally tell it to look online. This will prompt a connection to MicroSoft (TM) that looks at the database for updates provided by hardware manufacturers.

Hope this gets you squared away.

Jan 02, 2010 | Acer Aspire T160 (AST160UA3400) PC Desktop

1 Answer

Audio drivers needed for my pc. plz help.


Sound card driver for
Realtek AC97 Audio CODECs Driver v4.06 Windows 98SE/ME/2000/XP/2003(x32/x64)
http://www.opendrivers.com/driver/286655/realtek-ac97-audio-codecs-driver-v4.06-windows-98se-me-2000-xp-2003(x32-x64)-free-download.html

Mar 23, 2009 | PC Desktops

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