Question about Palm LifeDrive Handheld

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My lifedrive is stuck on the Quick Erase screen. I have tried all kind of resets. and is still there. The Palm people say that my model no longer has tech support.

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

SOURCE: My Lifedrive won't boot up

do not waste your money on a new battery - i have been down the same road i even replaced the hard drive and some of the internal board connector ribbons in the hope that i could avoid having to spend out on repair- the life drive is inherently de funked you are not alone many users if not all have or will have the same issue- i would suggest giving up on it and finding a suitable replacement maybe the  TX- unless you love it that much and money is no object.
oh and do nt waste your time looking to palm for answers i have also been there and nothing they suggested worked.

Posted on Oct 25, 2007

SOURCE: LifeDrive Not Responding

Here is the only thing I found related to your issue-

http://kb.palm.com/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=2,E=0000000000825355002,K=8658,Sxi=6,Case=Obj(26419)

Posted on Jan 07, 2008

  • 1 Answer

SOURCE: is palm lifedrive compatible with vista

Yes, you can use it but DO NOT INSTALL "Documents to go". The version of this software is not compatible with Vista and Sync will hang at it.
If you have already installed it, just -> remove programs -> uninstall "Documents to go"
or:
Disable (do nothing option) sync of "Documents to go" using the application, not from HotSync Manager.

Posted on Apr 15, 2008

hellonnnewma
  • 26 Answers

SOURCE: palm lifedrive wont' boot stuck on palm screen

This sounds like the issue where the LifeDrive is stuck in a loop. You can see how to break the device out of the system loop on the Palm Knowledge Base article (26419) located HERE.

Hope that helps get you up and running again!

Posted on Sep 12, 2009

KingDWS
  • 1606 Answers

SOURCE: Lifedrive won't start. Neither will it reset,

Unfortunetly that usually indicates the harddrive has failed on you. Try a power on hard reset. It is the same as the hard reset but the power need to be plugged in as well.

If you look there are several places that will replace the drive with either a new drive of a compact flash card. The card is the way to go as it increases battery life but is about 10x faster acessing stuff.

Posted on Mar 23, 2010

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1 Answer

I have a Palm LifeDrive. It has data belonging to the clerk that sold it to me. How can I erase it, so I can install my data (for example I need to erase all the passwords the guy put on the Palm, because...


To wipe all user informations from your device, slide and hold the power button to the right, and whilst keeping it in that position, briefly press the reset pin with the stylus pen (or, if it is missing, a paper clip would do). Release the power switch only when the reset screen comes up. Then, press the D-pad's Down key. This process will take some time (up to 25 minutes).
Hope it works for you.
By the way, if you happen to miss the LifeDrive user guide, feel free to download it from this location.
Cheers! Carlos

May 22, 2010 | Palm LifeDrive Handheld

1 Answer

Did a reset...stuck on the "Quick Erase" screen. If I reset again, the hard drive spins a few times, stops and does nothing else...but it never gets off the screen. Do I need to replace the hard drive?


Yes, is the only answer I can offer you as I have the same problem. The best advice I have found is.. replace the hard drive with a new micro drive or flash drive.


Love is... knowing my name is safe in your mouth when I leave the room.

Feb 22, 2010 | Palm LifeDrive Handheld

2 Answers

Palm life drive frozen on "palm one "screen


When you see the first screen (the orange one) hold the UP button as the bar moves across the bottom of the screen. Let go right before the screen goes to the silver logo. If it continues and opens Prefs, then you need to delete the program causing it to reboot. If that doesn't work, do a Hard Reset. A Hard Reset will erase everything on your lifedrive, so only do it if you have to. Hold the Power Button while you push the reset button. Continue with the instructions to finish erasing your device.

Feb 17, 2010 | Palm LifeDrive Handheld

1 Answer

Lifedrive won't start. Neither will it reset,


Unfortunetly that usually indicates the harddrive has failed on you. Try a power on hard reset. It is the same as the hard reset but the power need to be plugged in as well.

If you look there are several places that will replace the drive with either a new drive of a compact flash card. The card is the way to go as it increases battery life but is about 10x faster acessing stuff.

Dec 13, 2009 | Palm LifeDrive Mobile Manager Handheld

1 Answer

Palm lifedrive wont' boot stuck on palm screen


This sounds like the issue where the LifeDrive is stuck in a loop. You can see how to break the device out of the system loop on the Palm Knowledge Base article (26419) located HERE.

Hope that helps get you up and running again!

Sep 12, 2009 | Palm LifeDrive Mobile Manager Handheld

2 Answers

Palm lifedrive frozen 'secure erase'


You may be experiecing failure of the microdrive. Those are typical of it failing or having failed.

Having said that have your tried the hard reset buy holding the 5 way down while sliding the power switch? This is slightly different than the older secure but you need the update 2 to have it. This will erase and reformat and reload the entire system a bit more thouroughly than the older secure erase.
It might get you out of the cycle which is more important.

Feb 16, 2008 | Palm LifeDrive Handheld

1 Answer

LifeDrive Not Responding


Here is the only thing I found related to your issue-

http://kb.palm.com/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=2,E=0000000000825355002,K=8658,Sxi=6,Case=Obj(26419)

Nov 10, 2007 | Palm LifeDrive Handheld

1 Answer

Lifedrive sick


Try a hard reset and if that doesn't work ( the erase program hangs up), then your hard drive is dead and must be replaced.

Nov 10, 2007 | Palm LifeDrive Mobile Manager Handheld

1 Answer

Software upgrade makes bluetooth unworkable


I think this can help you:

Treo 650 only


A zero out reset will regress a device that has non-volatile memory to its factory-fresh state. When done correctly, it completely rewrites your device's internal memory with zeros and ones, ensuring that any data is expunged. It should be used only if you want all information completely obliterated (example: you're selling your handheld, or you're sending it in for repair, and want to protect your privacy). Tungsten E2 note: a hard reset (above) produces the same results as a zero out reset - completely rewrites data on internal memory. No need to perform the steps below. Warning: A zero out reset will erase everything on your device. All your data will be removed, and formats, preferences and other settings are restored to their factory default settings. Don't perform a zero out reset unless you want to eradicate everyting.

spacer.gif HotSync note: Some third-party applications change the way your device backs up data. Other third-party applications do not back up data. If you have third-party software on your device, please contact the developer to learn what components are backed up during a HotSync operation, and if HotSync conduits are altered. Any data not backed up will be lost.
There are two ways to perform a zero out reset.




  1. Read through these instructions before attempting the reset. We made this method of zero out reset extremely awkward to perform, so that it would not happen by accident. You may need the help of a dextrous friend if you find it too difficult to do by yourself.
  2. Connect your device to its HotSync cable or cradle. The HotSync cable does not need to be connected to your PC, and it does not need to be connected to power.
  3. Press and hold the Power button and UP on the 5-way navigator.
  4. While continuing to hold Power and UP, press and hold the HotSync button on the HotSync cable or cradle. As you press HotSync, make sure your other finger doesn't slide to LEFT or RIGHT on the 5-way navigator; it needs to be exactly on UP during the entire process. Although you are pressing the HotSync button, a HotSync operation should not begin.
  5. While continuing to hold Power, UP and HotSync, press and release the RESET button on the back panel of your device (where's the reset hole?). This is very difficult to do with only one person; you may wish to hold the stylus in your mouth and use your hands to press Power, UP and HotSync.
  6. Release Power, UP and HotSync.
  7. If you did this reset correctly, the screen of your device will go blank, and you will not be able to turn it on. The charging LED will not light up, even if it's connected to power. It will appear to be "dead." (any other activity — such as the Palm OS logo or a rainbow-colored Boot Log screen appearing — means the reset was performed incorrectly; try again)
  8. Your device will appear "dead" for several minutes (up to 10 minutes). During this time, your device's internal memory is being reformatted. If your device doesn't appear "dead" for several minutes with the screen completely blank, the zero out reset was performed incorrectly; try again.
  9. After several minutes, your device will "wake up" and the Palm and Palm Powered logos will appear as if you had performed a hard reset. Eventually, you'll be taken to a series of screens to calibrate the touchscreen and set date & time.
    887_palmone.gif 887_poweredcircle.gif 887_touchscreen.gif
  10. If you want your handheld to remain in factory state, stop here. If you want to restore data to your device, follow the steps for recovering after a hard reset (a zero out reset is a special type of hard reset).

Quick Erase, Secure Erase
LifeDrive only When you perform a hard reset on a LifeDrive mobile manager, you will see two options on the reset screen: Quick Erase and Secure Erase. Both of these are types of hard reset. Quick Erase: Perform a Quick Erase reset for a regular hard reset, to get your device to wake up and respond again. This eliminates user information on the drive in such a way that there is no info available to anyone using the device. A Quick Erase reset takes approximately 5 minutes.
spacer.gif spacer.gif spacer.gif Secure Erase: Perform a Secure Erase reset if you are turning the device over to a new owner. A Secure Erase helps prevent your files from being restored or recompiled by a new owner who might remove the hard drive and use a drive reader to access your information. This completely deletes all user info on the drive. A Secure Erase reset takes about 30 minutes.
Note: If you use a password to protect your device, you must do a Secure Erase when you hard reset your device; the Quick Erase option does not appear on the reset screen.
  1. Slide the power switch to the right and hold it in that position.
  2. While holding the switch to the right, use the tip of the stylus (or a similar object without a sharp tip) to gently press and release the reset button on the bottom of your device.
  3. Wait for the reset screen to appear (it will say "Warning, Erase all data?"). Then release the power switch.
  4. Choose your type of reset:
    • Press Up on the 5-way navigator to perform a Quick Erase (5 minutes)
    • Press Down to perform a Secure Erase (30 minutes).
  5. During the reset process, a status screen appears with the words "Quick Erase" or "Secure Erase" and a progress bar, followed by screens showing the Palm, Palm Powered and LifeDrive logos.
  6. Then you will be prompted to tap the screen to align the digitizer and select the language you want to use on your device. A screen appears showing the Palm logo and a progress bar.
  7. When the "Welcome: Setup your device" screen appears, the hard reset is complete. Follow the onscreen instructions to set up your device.

Nov 09, 2007 | Palm Treo 650 Handheld

3 Answers

My Lifedrive won't boot up


Seems the LifeDrive Micro Drive is the killer on these Palms. Mine did the same thing and after extensive online research I found that the micro drive can be replaced with a Compact Flash card which is much more reliable. Apparently there are only certain CF cards that work with the LifeDrive though. I have found at least one retailer that sells a compatible CF preloaded with the Lifedrive software. The route I took for repair was to send it out to a guy that advertises his service on eBay. You send in the LifeDrive, he diagnoses it for $5, and can install the CF card with software for $89 (he waives the $5 if you have him fix it). I am looking forward to getting mine back in permanent working order! Here is the link:
http://myworld.ebay.com/itsnothere/

Oct 14, 2007 | Palm LifeDrive Mobile Manager Handheld

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