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Have never had this problem..quick time came on screen when i trie to get into my i-tunes acct..said i can' get into ..i don't have quick time..cancelled download

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  • chefjsw16 Aug 27, 2010

    installed what you said .didn't fix..i got into quicktime earlier today and unistalled later iput it through i-phones and they won't let get me in cause it has to go through quicktime which was do iget quicktime out of system which it says it is but won't let me into my i-tune acct or files

  • chefjsw16 Aug 27, 2010

    your idea did not work..i downloade quicktime on iphone acct then unloaded it says i can't into iphone acct but claims its not loaded



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Please note: videos bought from the iTunes store require Quicktime 7.1.3 or later and you must authorize the computer for your iTunes account.
iTunes quits, freezes or doesn’t launch properlyIf you have problems with iTunes, try the following steps to fix Quicktime.
Remove iTunes Plug-ins – third-party iTunes plug-ins can cause lots of problems because they must be compatible with the version of iTunes you are running. iTunes plug-ins are located at:

  • C:\Documents and Settings\username\Application Data\Apple Computer\iTunes\iTunes Plug-ins
Remove iTunes Preference files – Your settings file could have become corrupted. iTunes has two folders where preferences are saved. One way to test them is to move one of the files to your desktop and see if the problem still exists. If it does, put that one back and remove the second folder. The files are located at:
  • C:\Documents and Settings\username\Application Data\Apple Computer\iTunes
  • C:\Documents and Settings\username\Local Settings\Application Data\Apple Computer\iTunes
Recreate your iTunes Library – your iTunes library may be corrupt. Try rebuilding it.
Check for Bad Files – basically you need to remove all of the files from the library and add them back one at a time to isolate the corrupt file. Use the following steps:
  • Move the iTunes Library file located at C:\Documents and Settings\username\My Documents\My Music\iTunes to your desktop
  • Open iTunes.
  • Select File -> Add Folder to Library.
  • Go to your music folder, select a song.
  • If the song is added successfully, continue adding back the rest of your songs. If you try to add a bad file, it will cause the problem to reoccur. Test each file after adding it to make sure it is ok.

Posted on Aug 28, 2010

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Posted on Aug 27, 2010


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