Question about Kenmore Washing Machines

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Washer not agitating or spinning, when the washer was tipped to access gearcase there was a pin on the ground.. I know it came from thr washer, but where?

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Check the lid switch if it is out /or the metal bracket .is off the washer will not operate ..you need to pop the top section of the washer to get to the switch ..their are metal clips that hold it down in the front ..so get a flash light to find them they are about 3 inches from the sides in the seam of the top section of washer...let me know ..good luck/joe/

Posted on Aug 27, 2010

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Obviously the washer should be either just spinning or agitating. The transmission ,or in this style washer it is called the gearcase, is bad and would need to be replaced. The gearcase controls the spin and the agitate in this washer. The part number is 3360629 and retails for $172.77. To replace; Unplug washer, remove the 2 trim pieces on either side of the console, remove the 2 screws under the trim, lift the console and rotate to the back, remove the 2 retainers going from the back into the cabinet, remove the cabinet, remove the drain pump, remove the motor, remove the agitator, remove the gearcase with 3 bolts holding it on. The gearcase will now slide out of the washer. Transfer the clutch and motor mounting plate to the new gearcase and reassemble in the reverse order.
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1 Answer

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1 Answer

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If your washer is not spinning fast enough, or barely spinning at all, this is usually a symptom of any one or all of the following: 1. Bad gearcase (transmission). 2. Bad basket drive, with which the transmission couples to under the agitator. 3. Bad clutch/brake assembly. Which mounts on top of the gearcase under the basket drive. Usually a tell tale sign of a gearcase beginning to fail is the sign of an amber colored oil coated under the washer or inside the casing. I said, "usually". It doesn't always happen, but if you notice any signs of oil, the gearcase is shot. The basket drive and clutch assemblies are harder to diagnose and require some disassembly of the washer and the removal of the gearcase to inspect. Let me know if this helps.

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1 Answer

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rack, on these direct drive Kenmores, any time you have the washer spinning and agitating at the same time, it is a gearcase problem. The gearcase is covered under warranty for 5 years. Probably around 133.00 labor. Catriver..post back.

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1 Answer

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If your Kenmore is agitating and spinning at the same time then you have a gearcase problem. The gearcase is warranteed for 5 years part only. The labor would run around 133.00 Your model is a direct drive washer and changing out the gearcase is not that bad of a job. Part number for the gearcase is 3360630. Catriver..post back.

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