Question about Samsung HT-Z310T Theater System

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When i turn the system on the display will read "hello" then "protect" then shuts off. Whats up ?

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The "protect" function is shutting the syetm down to protect the electronic components inside it. Usually caused by a lackof earth in the plug or extension lead. Plug it straight into the wall and check it, if it is still the same then it could be a speaker wiring short circuit, disconnect the speakers and plug it in on its own and test it

Posted on Aug 27, 2010

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When your home theater's display reads PROTECTION, it means the home theater is over heating and the unit will shut down to prevent any damage. This can happen if the unit is stacked along with other electronic devices or the unit is in an enclosed area that prevents the unit from cooling properly. To decrease the chance of overheating, relocate your home theater to a more open area.




If the home theater display reads PROTECTION every time you turn it on, no matter where or how the unit is placed, it needs service. To set up service call Samsung Customer Care at 1-800-SAMSUNG (1-800-726-7864). Have your model number and serial number on hand to set up service.

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1 Answer

Once switched on, PROTECT appears on screeen and system turns off


When your home theater's display reads PROTECTION, it means the home theater is over heating and the unit will shut down to prevent any damage. This can happen if the unit is stacked along with other electronic devices or the unit is in an enclosed area that prevents the unit from cooling properly. To decrease the chance of overheating, relocate your home theater to a more open area.



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When your home theater's display reads PROTECTION, it means the home theater is over heating and the unit will shut down to prevent any damage. This can happen if the unit is stacked along with other electronic devices or the unit is in an enclosed area that prevents the unit from cooling properly. To decrease the chance of overheating, relocate your home theater to a more open area.



If the home theater display reads PROTECTION every time you turn it on, no matter where or how the unit is placed, it needs service. To set up service call Samsung Customer Care at 1-800-SAMSUNG (1-800-726-7864). Have your model number and serial number on hand to set up service.

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Protection displayed and shuts off


The protect message indicates that the output amp section has a problem. Normally this requires the replacement of the output transistors or the output amp pac. Expect the repair cost to be about $20-$60 for parts plus the local labor rate.
Dan

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