Question about Office Equipment & Supplies
I have an Oki C5800 with 2 paper trays. I use tray 1 for all draft and internal printing and tray 2 for letterhead. I DO NOT want anything printed on letterhead unless it is a final copy. If tray 1 runs out of paper the printer will automatically start drawing from tray 2. I am at the end of my patience with this problem. My next solution is to disable tray 2 and not use it at all. In print preferences auto tray feed is unticked in every single place I can find to untick it. It is off on the printer menu. I think the problem is caused by the fact that the factory default seems to be to automatically feed from one tray to the next and although I have overridden it everywhere I can find it still does it. If I am printing a document from word and it has 6 pages and the paper in tray 1 runs out at say page 4 it will stop printing but if there was no paper in tray 1 to start with it will just print from tray 2 even though the page set up is set to auto or dafult and not tray 2. Similarly printing emails it will just truck on down to tray 2 when tray 1 runs out. This printer is only a few months old and I have advised my boss that it is a complete waste of money because I cannot use the two trays in the manner in which we planned to. I might just as well have kept my old printer. Please can anyone help. Oki printer solutions - what a joke, as far as I'm concerned its Oki more problems!!
with the indulgence of the others...
If you are more comfortable with the old printer, why not use that for your "draft and internal printing" and just use the Oki C5800 for the final print? You can then fill tray 1 & 2 with letterheads.
Alternately, it would appear that auto feeding from tray 2 in the event that tray 1 runs out of paper is a built-in feature and therefore can not be disabled. Am afraid that if this is the case, then uninstalling and re-installing the driver will not make a difference.
It may not sound technical (and if possible), have you tried reversing Trays; let tray 2 hold the paper for "draft and internal printing" and tray 1 hold the letterhead papers. Of course the alternative is just to make sure that tray 1 does not run out of paper (sorry to state the obvious).
Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.
Good luck and kind regards.
Thank you for using FixYa.
Posted on May 07, 2008
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Posted on Jan 02, 2017
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Set tray (3? ) or other non standard paper type trays to type setting of letterhead and set normal paper tray (2) paper type to plain .
You do this on printer keyboad find menu then find paper handling, tray xxx, paper type. xxxx...set or tick
Via operations panel you can also printout current settings too to see if you have done the change if you do one before and after
There are other settings on your printer that can effect this and driver configuation and doc type setting on pc that can effect this also but try step above first and report back if still having issues. Is it run by a server? Do you abity to change driver settings on your pc?
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