We baught an insignia from best buy in january. We were very please with it until about 2 months ago! Our 47" TV now has a green lines right through the whole right hand side! We were told there was a year factory warranty. When we contacted best buy on the problem they told us it would be a minimum of a $200 fix! What's a warranty good for if you have to pay to fix it? We would have liked a better solution! We were willing to pay more if needed be, but we didn't want to send our TV away and not have one for up to a month! We baught a expensive TV thinking it would last us a while! If we were to bring our broken TV in we expect to be going home with a new or a fixed in that day TV! Best buy is definatly making me think twice about ever going back there. I think there a bad name for your TV with there customer servise! They were rude and not easy to deal with! This is the 3RD major electronic I purchaseed from them. All 3 were with in a 5month or less period of time before I had to bring them in for repair due to factory mishaps. In the end everything ended up being double the price I paid for them just by paying for repair in which was sapouse to be covered by "warranty"