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I am trying to transfer music onto my Samsung T10 mp3, but the 'portable device' icon is not highlighted. I have used it before but have now put a new hard drive into my laptop and now when I have installed the software, it does not work properly.

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Hi,
first thing: check the device manager if the device ( your T10 ) is installed correctly. a yellow circle with exclamation sign means the driver its missing

second: if everything is fine ( you T10 ) is in the device manager and is marked as "working properly" then go to step 3

step 3: i don't know what icon you are talking about, but what about if you open "my computer" then look for removable devices" ?

step 4: nothing helps? go to step 5

step 5: go to step 1 .... no just joking ....


step 6: check the FAQ at the manufacturer website

Posted on May 06, 2008

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Posted on Jan 02, 2017

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