Question about Dell 5100cn Laser Printer
I hope you are installing the correct cartridge. Well, did you see any error message on the printer? or I guess you may see the black cartridge missing error. If you still have the old black cartridge, remove it's chip (the small circuit board which when the cartridge is installed touches the printer's contact point) and replace it on the new cartridge. That'll fix your problem, in many cases, chip is the problem and there's no problem using the old chip either.
But if you can get another replacement, you better get it, otherwise once you remove the chip, they may not accept it for replacement.
If you need further help, let me know.
Thanks for using FixYa.
Posted on Aug 27, 2010
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Posted on Jan 02, 2017
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Jan 04, 2015 | Dell 5100cn Laser Printer
you have to do is remove all 4 hoses, the single electrical connector at the top of the frame, and then the frame will pull lose from the printer. If you do remove the developer frame, make sure you clean the ROS glass, this is actually the printhead, located behind the frame when removed and as well as other parts. Reopen the black cartridge, set it well and lock it completely. There is a cheap under the toner, make sure that it is not corrupted, if it is, then you should remove it out and replace it with old toner cartridge. If the problem still exists then you can check this web link :
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