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GE Monogram Refrigerator ZISS42DCASS ice not dispensing. The auger motor does not seem to be turning. It worked before, but I took the ice bucket apart to replace the metal holding plate and now it doesn't. WIth the ice bucket out, shouldn't I be able to depress the ice cube button on the outside and see the the auger motor turn? It just hums. Also how should the ice release rod fit into the back of the freezer when I put the ice bucket back in?

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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Sea Breeze
  • 4654 Answers

SOURCE: water is going to dispenser in door but not to icemaker.

The first thing I would look at is the two solenoids on back of refrigerator. Each of the two have 2 wires. Switch the two sets of the two and then try the water dispenser. If the dispenser then don't work the ice maker should begin filling. If this happens you will need to purchase a new duel solenoid for that fridge. Hope this helps, Sea Breeze  

Posted on Oct 28, 2007

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SOURCE: Ice dispenser not working - GE side by side refrigerator

Check auger motor if getting power then probably motor gone , if
not may be switch. good luck

Posted on Nov 09, 2007

melnavz
  • 1226 Answers

SOURCE: Ge Ice Maker Gs25sgmcbs

Hello!
There is a problem in the water dispenser outlet of the freezer, in this case i will suggest call service tech of the freezer and the ice maker so that the system will be personally diagnosed thoroughly to resolved the existing problems.

Service center in your area maybe available and not then the vendor is the right person to contact.

best reagards, melnavz

Posted on Mar 04, 2008

  • 2 Answers

SOURCE: Ice Dispenser not working on PSS26SGPA Stainless Side by Side

This is a common problem with this GE and "lookalike" models. The dispensers first break the front plastic drum that holds to the auger and eventually cracks the rear circular sleeve as well. Pieces from the drum usually fall off and are even dispensed with ice ... eventually the drum is damaged enough that the auger no longer operates. The motors on these units, however, continue to operate.

You can receive the replacement parts needed to make the ice maker auger operate again by visiting the GE parts website. A usual repair will run $40-60. Unfortunately, the design of the replacement drum has not changed, so be prepared for this to happen again.

Best of Luck.

Posted on Jul 30, 2008

  • 1 Answer

SOURCE: GE refrigerator model GSS22 WGMD ice maker motor

If you cant manually turn your auger motor, it may be bad. Does it dispense solid ice or no ice at all? Another thing may be your control panel. That could be bad too, it's the one sending juice to both your solenoid and auger motor.

Posted on Jul 24, 2009

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1 Answer

Ice maker will not dispense ice. The motor doesn't seem go be engaging Can the ice maker be replaced?


Of course the ice maker can be replaced, but it sounds like your auger motor may be frozen. Open freezer, remove ice bin, and manually try to turn the U shaped metal part there. You should be able to turn it with medium effort. If it does not turn, replace the auger motor. Thawing it out will not solve problem, as moisture in motor will cause a repeat of the problem when it re-freezes.

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Ice maker dispenser gets stuck. auger will not turn in the ice bucket. motor that drives auger tries to turn, but something in the front of of the auger/dispenser prevents it from turning.


I have this identical unit and have had this identical problem. What we do is remove the entire ice container from the refrigerator and shake it to break up the ice inside or we remove large chunks of adjoined 'cubes' and replace the entire tray/container and it has worked fine for us thereafter.

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My suggestion would be , to use a hair dryer , aimed at the center of the prongs , so the heat will transfer to the motor armature . Do this , while ocassionally depressing the ice dispensor arm , until the prongs start to rotate . I would also suggest , turning down the freezer temp slightly , and using more often . Even if you do not use the ice very often , the dispensor motor HAS to be actuated more often , to keep it from freezing up .

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1 Answer

My ice maker makes plenty of ice, no problem with the water either. My problem is that the auger will not turn to dispense the ice out of the bin. The motor kicks on when you push in the buttom, however it...


Pull the ice bucket out, then hold in on the door light switches and while you push a glass into the button for ice (may require two people). Ice dispenser and auger will only work, when you push for ice, when the freezer door is closed, so by holding the light switch(s) in the off position with door open you can simulate door being closed. If you can push the button and see the auger drive turn (with ice bucket out) then check to see if you have some ice stuck between the blades on the bucket, if the auger motor doesn't turn, it may be "ice frozen". Common problem. Remove motor, let sit on counter for about three hours and then reinstall, if it then works then check for water dripping from the fill tube, where the water comes into freezer for the ice maker, and see if it is dripping onto auger motor.

If you put auger motor back in and it still won't turn then more and likely you need an auger motor.

Let me know.

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2 Answers

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Please try this. Remove your Removable Ice Bucket Assembly which is where the Auger (corkscrew) is located. You should be able to see the Auger Motor Drive Fork which is located permanently inside the freezer compartment... opposite the end of the Removable Ice Bucket Assembly that you just took out. Close the freezer door and attempt to dispense ice... if you can hear the Auger Motor running as you attempt to dispense ice... then the Auger Motor is OK. Dump out all the ice that is in your Removable Ice Bucket Assembly and wash it out in your kitchen sink with warm water. Reach into your freezer and put your hand on the Auger Motor Drive Fork ... you should be able to rotate it CW or CCW...it is a little hard to turn but it will turn. Position the Auger Motor Fork to a 12:00 and 6:00 o'clock position. Now take your Removable Ice Bucket Assembly and position its Receiver Auger Fork to a 9:00 and 3:00 o'clock ....Re install the Removable Ice Bucket Assembly into the Auger Drive Fork. Close the freezer door and again attempt operate the ice dispenser... you should hear the Auger Motor again run as you press the ice dispenser. Note....at this same time the Ice Chute Door in the Freezer Door should spring open so that ice can fall out. Of course you have no ice in the Auger at this time...but it all this works then future production of ice will fall out. Note...Usually the Auger Motor never fails. but the whole thing can get jammed with ice and not dispense. Also, the the solenoid that operates the Ice Chute Door fails quite frequently. Last but not least... if nothing is happening... it is a control board type problem. Hopes this helps! Handy Henry

Jul 25, 2009 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

Ice maker drive mechanism won't turn


Remove ice bucket and rinse throughly. Hold down door switch an press for ice you should see the drive in the back for the auger turninig if not youll need to find out uif auger motor is getting electricity and/or is operable.

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1 Answer

Auger inside the ice bucket not turning - ice not dispensing


I had same problem. Fixed it by remove the motor at the back and spraying with wd40.

v_rampersad@hotmail.com

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1 Answer

GE GSS25LGM Ice maker not dispensing ice


You have one of three things wrong. The auger motor is frozen up, the ice bucket is broken or you need to dump out any ice, run warm water through the entire ice bucket, dry it out and try again with fresh cubes. My guess is the auger motor is frozen. You can buy a vinyl boot that covers the auger motor to prevent moisture buildup and freezing from GE Parts at 1-800-626-2002

Nov 21, 2008 | GE GSS25LGM Side by Side Refrigerator

2 Answers

Ice Dispenser not working on PSS26SGPA Stainless Side by Side


This is a common problem with this GE and "lookalike" models. The dispensers first break the front plastic drum that holds to the auger and eventually cracks the rear circular sleeve as well. Pieces from the drum usually fall off and are even dispensed with ice ... eventually the drum is damaged enough that the auger no longer operates. The motors on these units, however, continue to operate.

You can receive the replacement parts needed to make the ice maker auger operate again by visiting the GE parts website. A usual repair will run $40-60. Unfortunately, the design of the replacement drum has not changed, so be prepared for this to happen again.

Best of Luck.

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