Question about Kodak EASYSHARE 5100 All-In-One Printer

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How do I get my 5300 to print.

I have the Kodak 5300 all-in-one printer. I have a new black ink and an almost full color ink cartridge installed. I am not getting any error messages and yet the printer won't print correctly. Pictures I print have a purple hue. Documents that have just black ink don't print at all. I have installed and re-installed the black cartridge and it doesn't seem to help. I have followed the Kodak instructions on taking out the cartridges and the print head, re-installing them, running calibration, cleaning printhead. None of that helped.

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  • TracyAd May 07, 2008

    I have the exact same problem. Printed good for a month then suddenly started printing everything in a pink hue and want print black at all even though it says i have plenty of ink and i have cleaned and calibrated over and over and even installed new ink ....still sux!!! i haven't had it long and am very VERY dissastisfied!!!!!!!!!!!!!!!!!!!!

  • nanamc May 07, 2008

    Okay, I hunted today and finally got someone to give me a number for 5300 support. Here it is: 800-421-6699. I spoke to a gentleman, Aaron who went through all the steps again with me and then told me he is sending me a new print head and new ink. I am finally feeling like this is going to be resolved. I wanted TracyAd to get the right help.

  • nanamc May 13, 2008

    I got my new print head and the ink and installed it. It is back to printing at top quality. I am thankful it took care of it. I hope you have the same results.

  • Anonymous Mar 13, 2014

    My printer hasnt been printing after it hasnt been used for months. I have changed the black and colour ink as it said that they were both empty, and it said the ink levels were full after installing them. The printer still wouldnt print after calibrating and cleaning the printer head numerous times and trying to print 20 test pages nothing happened except it now says replace ink as no ink again!

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Thank you vry much!

Posted on May 11, 2008

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1 Answer

I installed a new black ink cartridge and it doesn't work.


  1. Open the cover of the Kodak 5300 printer. Take out the cartridges that are to be reset.
    Find the filing hole. It will most probably be somewhere on the bottom or the rear of the ink cartridge.Moisten the syringe's needle and push it into the sponge all the way through the filling hole. Make sure you do not apply too much force, as the sponge will likely rip apart and consequently will cause clogs.
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  2. Squeeze the ink into its sponge until it starts to look moistened. Make sure you do not fill up too much.
  3. Use tissues for wiping the filling hole. Install the refilled ink cartridge on your Kodak2_bing.gif 5300 printer. You will hear a click when the cartridge installs at the right place.

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Here are the things you will be asked to try if you call support. They may fix the problems as well. Taking the printhead out and putting it back in is the big helper.

Remove the black and color ink cartridges.
Right above where the black ink cartridge was, in the top left hand corner of the printhead, push up towards the ceiling and you should be able to push a button that releases the printhead.
Place the printhead right back into the printer and push straight back on the back wall.
You should hear a loud snap.
Replace the ink cartridges which should snap as well.
Close the printer.
After about a minute or so the printer will ask you to do a calibration.
Insert a paper and press start.
Scan the calibration sheet.
After that, in the menu, do a printhead clean.
(If this is a 5100, do it in the home center ->? in the top right ->Maintainence ->Clean Printhead.)
Do one basic and one deep.
Print a demo sheet to see if anything has changed.
If the picture looks better, continue to do cleans.
In the event that it does not, the printhead will need to be replaced and since the printer is still under warranty, Kodak specialists will try to overnight you a printhead.
The whole process is short and free.
The number for Kodak AiO Support is 1 800 421 6699.

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