Question about Apple iPod MA446LL/A MP3 Player

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Please help Hi, I'm having trouble with my already responed to someone who posted something like this. Well, when I click "File" and then look for "sync ipod", it's always faded. When nothing worked (this was before I checked this site), I contacted an iPod professional in India, all the way across the world. He told me the same directions you posted; hold the "Menu" and "Select" buttons until the apple logo appears. I followed his directions, and it worked. Then recently, I was reminded of what I did when I saw what you posted, so I tried it again. Nothing. No apple logo, it just shades. I really need help, so maybe can you tell me what's going on with my iPod? Thanks!

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