Question about Iomega 1TB Desktop USB 2.0 Hard Drive

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My new Dell computer will not recognise my iOmega external hard drive - both are still under warranty. I have spoken to Dell who have referred me to iOmega - I cannot get in touch with iOmega to speak to anyone. One company offered advice for over £100 - which is rather pointless as a new external hard drive would cost me a lot less.

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If you get no joy using the Troubleshooting Guide then try this...
You will need to check You Tube to find a Dismantle on your product and follow the step guide on here, the procedure should be similar.
Check 1st that your External HDD has an P.C. internal HDD inside, from You Tube, before dismantle of your External HDD. Connections for an Internal Laptop HDD may have same connections as P.C. not sure though.
Once your happy that it has continue reading and follow the step guide on the link below.
My neighbour has the Seagate FreeAgent Desk 500GB, and in under 2 weeks it started to beep and was not reconized by any Laptop or P.C. if this is the same for you with any FreeAgent Desk series ( not GO series, different procedure for GO products). You maybe in luck click this link, you may have to register in the forums to view thread.... http://www.yo-lid.co.uk/forum/viewtopic.php?f=32&t=84 Thread can be found in 'Technical' under 'General Technical Issues'
Thumbs up please if it's any use to you Thank you.

Posted on Aug 27, 2010

  • Ytee
    Ytee Oct 09, 2010

    link being amended to another site soon sorry please be patient.

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Posted on Jan 02, 2017

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so try it with yours!

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Hi

Its not a software issue with your computer or external hard drive but a hardware issue with the external hard drive. You'll need to get your Iomega hardrive checked from Imomega, hope its under warranty. You can reach them at--

External Hard drive iomega support


Please do accept this solution and revert for further assistance.

Thanks
Rylee

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