Question about Kodak Office Equipment & Supplies
If you are sure you have cleared all the paper that may have been jammed. You should have the printer replaced/repaired under the 12 month warranty, first try these steps including upgrading the firmware:
IMPORTANT: If the ink cartridges are not completely seated, a paper jam error can occur. If you have an ESP 3250 or 5250, upgrade the firmware, then reseat the ink cartridges.
If you have upgraded the firmware in a previous step, go to Step 3 to access the printhead, then continue the step by step solutions and repair. Otherwise do the following to upgrade the firmware:
To update the firmware go to this link and select printers>all in one printers> then your model:
Posted on Aug 27, 2010
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Posted on Jan 02, 2017
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