Question about Kenmore Elite 45986 Front Load Washer

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I purchased the Kenmore Elite washer approximately five years ago. I have had no problems with it operating. However, since purchasing this washer I have ruined almost everything white I owned and avoid buying anything white. My whites come out gray and spotted every time. I had bought all new white towels for my bathroom-ruined. White rugs-ruined. White socks-nasty after the first wash. We thought it was because we had hard water. Installed a multi-thousand dollar water softening system and no help. Our clothes get very gray in the under-arm area. I wonder if there is just not enough water to break down the aluminum in deodorant or something. It is terrible to have this expensive washer/dryer and have this problem. Any suggestions?

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There has been many reports of complaints regarding this problem and it was found out that the gray spots on white clothing are caused by the fabric softener. The Kenmore Elite is a "highly efficient" machine that it uses very minimal amount water when washing and rinsing. The minimal use of water results in the fabric softener not being diluted completely and eventually makes gray spots on white clothing. The ridiculous solution to this problem, as Sears "advised" is not using fabric softener for white clothing. But you may also try putting the fabric softener in a small plastic bowl just enough to hold it and place it inside the machine prior to the final rinse. Using only the suggested amount of detergent and avoiding the use of detergent powder with speckles reduces the possibility spot occurrences in your while clothing.

Posted on Aug 27, 2010

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