Question about Sony Handycam DCR-HC14E Mini DV Digital Camcorder

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Error C:32:11 what can i do

Eject sign is flashing i try to eject & get back the casset nd it still with no capebility to record or to play

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  • asenathn Feb 19, 2009

    It got stuck, i can get in or out the cassette area, what can i do.

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  • 4,234 Answers

This error means that the heads are not turning. This unit requires service. This is not a homeowner repair.
Dan

Posted on May 06, 2008

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Eject light comes on after I start playing the tape


ksmitheram,

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C:31:23 help me please!


If u look in ur manual it tells u that its a self-diagnosis code!
Step 1: eject the casset and then put it back in record something
step 2:disconnect the power cord of the AC adapror or remove the battery.
step 3: reconect the power or battry and record
step 4: Replace the casset!

thats a breakdown of the manuals instructions

hope this helps
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C:32:11 message flashes, cassette eject won't work, camera doesn't work


Just had this problem myself... called Sony. Here is what I did to fix this:

1. Turn off power
2. Open the LCD Display
3. Press "Reset" with paperclip/pen
4. Unplug ANY wires connected to the camcorder
5. Eject battery
6. Plug in DC charger
7. Power on
8. Attempt to eject tape
9. At this point, the metal tape holder comes out but refuses to open... slightly "close" the portion of the camcorder that has the button to eject the tape, and then open it fully again (you'll hear a click, this signals the device that the 'hatch' is open and to eject).
10. The metal door *should* pop out and allow you to withdraw the tape.

I've tried 4 different cassettes and about 2 seconds after hitting play, I get the error every time... my solution: Not going to try to play my tapes on the camcorder anymore... will find another player to play Hi8 MP cassettes. Unknown if able to record to tape as of yet.

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JUST BUY A CLEANING CASSETTE AND PLAY TWO OR THREE TIMES AND PLAY YOUR RECORDED CASSTTE.IT WILL BE VERY CLEAR.
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The head may be dirty, clean it with a cleaning cassete, playing using the cleaning cassete will clean the dirty head.

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