Question about Gestetner - 6002 Digital Imaging System Copier
Tray 1of our Gestetner 6002 is loaded with 8 1/2 x 11 paper. The red warning light is on the "Printer" button and the digital readout reads "Paper size and type are mismatched." The paper in Tray 1 is loaded the same way we have always loaded it, and Tray 1 was working properly yesterday.
We are still able to print from Tray 2.
First make sure that the machine is reading/ seeing the paper size of the paper that is in the tray ( select tray 1 from the touch screen and see what the paper size reads). If the machine sees a different size then that in the tray, use the 'user tools' and change the paper for that tray. Also, go into your printer settings on/in your computer and make sure that the proper paper size is selected ( the size that is in the tray you want to print from). If the orientation of the paper size is different from the tray -- will not print and give you the error.
Posted on Jan 14, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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