Question about Kirby Ultimate G Bagged Upright Vacuum

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Chatter We have a Kirby Ultimate G. Since we purchased it it bounces across the floor and the level of the sweeper has nothing to do with it. To get it to stop, it has to be at the highest level. The place we bought it, has done nothing to help us. We tried a new beater brush, no help. If I have to use it at it's highest level to sweep my carpet, I might as well not waste my time. ANy suggestions?

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Chatter
Posted by CANRN on May 06, 2008
We have a Kirby Ultimate G. Since we purchased it bounces across the floor and the level of the sweeper has nothing to do with it. To get it to stop, it has to be at the highest level. The place we bought it, has done nothing to help us. We tried a new beater brush, no help. If I have to use it at it's highest level to sweep my carpet, I might as well not waste my time. Any suggestions?

Hello,
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure.
Kirby Ultimate G Bagged Upright Vacuum
The only thing I can suggest is that the brushroll could be in backwards, as you look @ the bottom of the brushroll from the bottom plate, the head of the screws should be facing the floor on each side of the brushroll, so check the brushroll because I thing that is what is happening, what you can do is adjust the brushroll down using the screws doing a ¼ or ½ turn
Until the brushroll stops bouncing across the floor, once you get it adjusted correctly then raise the height adjustment to the highest level and adjust downward to listen for the tone to change and then try it, it should work and if not go down one more adjustment – also change the belt every 4 to 6 months as recommended by the manufacturer. Feel free to contact a local vac dealer in your area for the brushroll height adjustment if you have problems. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions.
For a owner manual contact the Kirby Factory Dealer.
http://kirby.com Contact Us by Phone
United States and Canada 1-800-494-8586
Between the hours of 8:00 am to 5:00 pm EST
Monday thru Friday
Don – The Vac Man
Go Ahead. Use Us.

Posted on May 06, 2008

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