Question about Dell Printers:Dell MFP Laser Printer 1815dn

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How do I unlock the scanner on a dell laser MFP 1815 dn printer. I can't fax or copy anything. It says the scanner is locked.

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There's a little blue toggle switch where the copies/scans come out from.
Pull the blue switch toward you, turn off the printer, wait a few seconds, and turn the printer back on.

Posted on Aug 27, 2010

Testimonial: "Thank you very much. Is there anyway I can get a free l trouble shooting manual on this printer.( Dell laser MFP 1815dn.)"

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There is a little blue tab that locks the scanner bar.
To see this you will need to open the flatbed cover.
Look in the left corner closest to you.
Right in the section where the paper exits the printer.
Pull the blue tab towards you. It needs a little pressure to do this.
After that turn off the printer and wait for a few seconds to turn it on. Sometimes pressing Cancel a few times will clear it.

Just follow this simple instruction and it will work again.
Please do rate this solution.
Thanks for using Fixya.

Posted on Aug 27, 2010

  • Virginia Ramirez
    Virginia Ramirez Jan 20, 2014

    it worked after a few tries. I had taken out the cartridge and it needed to be put back in and then the blue tab slid toward me with a little effort.

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SOURCE: dell laser mfp 1815 dn "scanner locked" message

When you lift the scanner lid look to the left bottom. you should see a green slider button. If you stick your hand in the output tray and get it rigth under the green slider you will find a lever. Move that thing backwards or forwards, that is your unlocker.

Posted on Jul 20, 2009

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1 Answer

Message Dell 1815 unlock scanner - how do I unlock


There's a little blue toggle switch where the copies/scans come out from. Pull the blue switch toward you, turn off the printer, wait a few seconds, and turn the printer back on.

Aug 04, 2014 | Dell 1815dn All-In-One Laser Printer

1 Answer

I have a Dell laser mfp 1815 dn. There is not an option to scan to a pdf. It will scan to a bitmap which is not what I need. How do I get it to scan to a pdf?


Hello,

When you save the scan select pdf from the pull down menu "Select Type of Document" in the Save Dialog.

Hope that helps.

Jul 23, 2011 | Dell 1815dn All-In-One Laser Printer

1 Answer

My Xerox phaser 3300 mfp scanner is locked. How do I unlock it?? Thanks so much.


Look under the scanner area-Where the finished paper copies come out- There is a little green Tab. Pull Green Tab forward.

Dec 15, 2010 | Xerox Phaser 3300mfpv/x Print Copy Scan...

2 Answers

I dont know how to send a fax using the Dell laser MFP 1815 dh


Here is a link to the Dell website where you can download the user manual for the MFP 1815dn. I just looked and it has a complete section on how to use your fax...

http://support.dell.com/support/edocs/systems/prn1815/en/index.htm

Sep 10, 2009 | Dell 1815dn All-In-One Laser Printer

1 Answer

MFP 1815 D Unlock Scanner message


Inside the print tray (where the paper comes out) on the upper right there is a blue lever. Pull it toward you and that will unlock the scanner. I just did this and restarted my printer and it worked! Hope this helps!

Jul 13, 2009 | Dell 1815dn All-In-One Laser Printer

2 Answers

Dell laser mfp 1815 dn "scanner locked" message


When you lift the scanner lid look to the left bottom. you should see a green slider button. If you stick your hand in the output tray and get it rigth under the green slider you will find a lever. Move that thing backwards or forwards, that is your unlocker.

Jul 06, 2009 | Dell 1815dn All-In-One Laser Printer

1 Answer

Dell 1815 dn prints lines in faxes going out


Dont think its your printer, try faxing to someone else and see if it happens there too.

Dec 11, 2008 | Dell 1815dn All-In-One Laser Printer

1 Answer

Dell 1815 dn printer scanner issue: single line appears in scans


Do you get the same line when you use the adf for other purposes?

If so, check the scanner glass just before the platen for something like white-out on it. Clean both the scanner glass and platen glass with Windex.

That is a common problem on all ADF scanners.

Good Luck

Nov 15, 2008 | Dell 1815dn All-In-One Laser Printer

1 Answer

SCANNER SAYING NO USER ID


This means that you have not set up any users in the address book in the printer.

Copy is simple, it will scan the document and print out a copy of the scanned image.

Scan however, is trying to make and store an image file of the scan, but it needs to know WHERE you want to scan it to. The printer does not know where to send the stored image unless you create a storage location for it. This is done with the address book that is stored on the printer.

The material below is how to set up the scanner settings of the printer.

Printer Settings Utility Using the Printer Settings Utility window, you can set up the fax system data options, and create and edit Phonebook entries from your computer. You can also configure the destination launches when you access Scan and then PC.
When you install the Dell software, the Printer Settings Utility is automatically installed.
For information about installing the software, see "Installing Software in Windows".
To open the Printer Settings Utility:
  1. Click Start software25.jpg Programs software25.jpg DELL software25.jpg DELL Printers software25.jpg DELL Laser MFP 1815 software25.jpg Printer Settings Utility.
The Printer Settings Utility window opens.

psu_113.jpg

  1. The Printer Settings Utility window provides several features; Directory (Phone Book, Address Book), Fax Setting (Fax Cover Sheet), and Scan (Destination, Resolution, Scan Color, Show Preview).
The Scan Section The Destination Section To configure the operator panel display scan destination list that appears when you access Scan and then PC, click Destination and the Setting button. Using the destination list, you can select a software program that an image can be scanned to.

psu_242.jpg




Oct 07, 2008 | Dell 1815dn All-In-One Laser Printer

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