Question about Verizon Communications HTC SMT5800 Cell Phone - Silver

3 Answers

Smt5800 my phone is frozen on windows mobile screen and i take out the battery and put it back in and it still goes right to it and stays there

Posted by on

  • 9 more comments 
  • TIAC2K May 07, 2008

    I have same problem.  My phone will not power up past the Windows Mobile screen.  Verizon wants to send me a new phone but that does not help me replace the several hundred saved phone numbers.  Because I use an Apple computer the phone numbers are not synched up with my desktop computer.  I really need to find a way to gain access to my contacts so that they can be transferred to a new phone.  HELP!!!!

  • tseveright Sep 09, 2008

    my smt5800 is frozen on the smart mobility screen and it does nothing when i take the battery out, time to get a new phone?

  • Anonymous Sep 12, 2008

    My SMT5800 has the same phone. They have changed the phone once but now I am stuck with no phone on an island and needs to communicate with my family in Houston who are in the hurricane IKE range. This phone should not be sold by Verizon if they have configuration problems.

  • ssavino Oct 03, 2008

    Exactly the same as the others - my phone is frozen on the Windows screen. Verizon said that my data was not retrievable but they are sending me a new phone. I find it hard to believe that there isn't a way around this - seems like a software glitch - damn Microsoft.

  • Anonymous Oct 14, 2008

    Same thing, Freezes on Green Mobile screen and I have to take the battery out to shut it off.

  • Snyphone Oct 14, 2008

    SAme problem, Freezes on Green mobile screen and won't turn of until I take out the battery.

  • hab60 Oct 21, 2008


    Same problem, stuck on green Windows Mobile screen.
    Hard reset does not work. They are giving me a new phone.
    I had all my contacts saved. I'm investigating alternatives...



  • christychick Nov 14, 2008

    same problem. I am on my second smt5800!

  • NashvegasAud Jan 31, 2009

    out of the blue last night, my phone powered down, and then re-powered up, getting stuck on the Green Windows Mobile screen. I've tried EVERYTHING, I need to retain contacts though, this SUCKS. I am on my THIRD SMT5800 and have had issues with each one.

    Advice to those looking? Don't bother replacing- it will work for a few months and then stop. Replace with a different phone.

  • miguelge Mar 22, 2009

    the messaging icon does not open

  • nflaugh May 14, 2009

    I have th smt5800 and i have song ringtones on it set to play when i receive a text, but it continues to ring even after i reply to the text any suggestions

×

3 Answers

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Same thing happened to me. i went to verizon store and they were able to reset it. all my info was lost though.. i believe this is how they reset it. hold down the two buttons on top of touch pad. the ones above the red and green phone buttons. at the same time press and hols power button. this reset phone and i am able to make calls,again all my info is gone but i can use phone again. there sending me a new phone anyway, but it is helpful to know how to reset it.

Posted on Feb 26, 2009

Do a hard reset by holding both soft keys down while powering up...all your data will be erased though

Posted on Sep 25, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Well Verizon should be able to extract the address book from your current phoine to your new one at least that is what happened when I ditched my SMT5800 two days ago. Alll of my address book was moved over. Hope thishelps.

Posted on Jun 26, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Frozen phone


I had this problem with a android phone myself unfortunately you may have to get another one. but try this out. hold down the up volume and power but until the phone shuts off, that should put the phone in super user mode. once it goes in reset mode ( you'll know because there will be a little android on the screen. Then just power off by holding down the power button again and let the phone come back on.

Feb 25, 2014 | T-Mobile Prepaid Alcatel One Touch Fierce...

1 Answer

Frozen mobile touch screen


sounds like you bricked it. try taking the battery back out than hold the power button for 5-10 seconds than put the battery back in and try it than.

Dec 10, 2013 | Samsung Cell Phones

1 Answer

Virgin mobile optimus v frozen screen


The first thing to Try is Remove the battery from the phone and wait 30 seconds, then, with the battery still out, plug it into your wall charger, then place the battery back in and turn the phone back on.

Aug 18, 2012 | LG Optimus V

1 Answer

Hi, my LG gt500 stop working and it's frozen on one screen and you can't do anything with it, do you know where the reset button is?


Frozen screen on my mobile lg GT500, is there a reset button? when I remove the battery and put it again the screen is still frozen. Help me please?

Jan 05, 2011 | LG GT500 Cell Phone

1 Answer

Lcd screen replacment


you should not try this with out taking it to a mobile tech and have them do that for you...but if you insist you can try searching youtube

May 29, 2009 | Verizon Communications HTC SMT5800 Cell...

1 Answer

HOw do I transfer music to my Verizon SMT5800


1. Install the phone driver onto your pc.

2. Rip music to pc in mp3 format.

3. Transfer to phone via usb cable or bluetooth.

Good luck.

Rate this.

May 23, 2009 | Verizon Communications HTC SMT5800 Cell...

1 Answer

Screen goes black and phone freezes.


Jessikah - take the phone and have the Flexcable replaced.

Captmartin53 - You need to reflash the phone's firmware for you.

Aug 19, 2008 | Motorola Mobility RAZR V3

1 Answer

Start screen


plz witch off the phone for few minute remove the sim & battery


and after some time insert the sim & battery


and type 0000 if it is aking for code

Jan 15, 2008 | Samsung SGH-E900 Cellular Phone

Not finding what you are looking for?
Verizon Communications HTC SMT5800 Cell Phone - Silver Logo

1,537 people viewed this question

Ask a Question

Usually answered in minutes!

Top Verizon Communications Cell Phones Experts

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

pro appl ser

Level 2 Expert

75 Answers

Are you a Verizon Communications Cell Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...