Question about HP Officejet 7210 All-In-One InkJet Printer

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I have Carriage Jam displaying? - HP Officejet 7210 All-In-One InkJet Printer

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First try to clean the carriage "Rod" which controls the carriage movement. Use a soft cloth or tissue paper to clean it. You can also the belt that holds the carriage. Try moving it manually, you can push or pull it. After you are done, follow the steps below:


Remove all the cartridges, clean the contact points on the cartridges and on the printer using soft brush/cotton dipped in alcohol/acetone /spirit.
While the cartridges are kept for drying, do the following:
Turn it off > Disconnect usb cable, power cord, inthernet cable; >remove the papers from the tray >open the back panel door (the rear door where you clear paper jam). Also turn off the mains switch which the dc adapter is plugged in. After keeping it Off for about 5 minutes, turn on the printer again with only the power cord connected, keep tapping the cancel button while it boots up and again leave it On for few minutes > turn it off > connect all the cables > again turn it On and keep pressing the power button while it boots up. Now you can install the cartridges. Check the status message. It should work fine now.

If the problem persists, there must be internal hardware/firmware problem and will be needed to call for service.

Good luck.

Thanks for using FixYa.

Posted on Aug 27, 2010

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