Question about Compaq AVC00-AA Webcam

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I have a compaq presario CQ40-500la but my webcam doesn´t work, I tried to update its driver but when I go to the device manager under hardware for system properties in order to update the driver it is not listed...it seems like the webcam hardware is not being recognized by the computer. Please hep me

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  • eesteban2512 Aug 27, 2010

    Many thanks Guru, but don´t see that folder. To be sure we are in the same page, please could you tell me how to get that folder? Appreciate your patience!!! ;)

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Expand the "Imaging" folder - webcams are normally located here.
Right click on the webcam text for the menu options

Posted on Aug 27, 2010

  • eesteban2512 Aug 27, 2010

    Thanks FYmickydee , but I cannot find that folder. to be sure we are in the same page, could you please tell me how can I get that folder? Thanks appreciate your patience.

  • micky dee Sep 15, 2010

    The 'Imaging' folder is the Device Manager
    I have just done a check with my plug-in webcam and the 'Imaging' folder is hidden when the webcam is not plugged in
    Still in 'Device Manager' click the 'View' tab and check the 'Show hidden devices'
    When the devices are shown look for the tell tale driver alert ( yellow circle or triangle with ! inside)
    I would expect you to find one against your cam driver
    Failing that - I suggest you contact Compaq customer support for detailed help

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