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Unable to completely restart windows vista home b

I have windows vista home basic i'm trying to restart it from factory mode "Just out of the box" but i'm unable to get it like that. I could restart windows vista home basic with the OS CD but i don't have the programs it came with it. I also have access to the previous windows i had before i could go to the OS(C:) and i have a version of windows vista but it appears as windows.old i want to restart window completely from factory mode

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If this is a name brand system, you would need to use either the restore CD/DVD that came with the computer or the restore partition on the hard drive that can usually be accessed by hitting something like F12 (depends on your computer). It sounds like you already reinstalled so the restore partition is out of the question. If you don't have the restore CD/DVD, you may be able to order it from your computer manufacturer. Other than that, you will need the installation disks/files to restore everything.

Posted on May 07, 2008

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