Question about Kenmore Refrigerators

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Hi, I have model # MTB1950GRW top mount freezer and it's not keeping items frozen. I've turned up the temp control, made sure the vents aren't blocked. Also the frig itself isn't as cold as it should be. What could be the problem?

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Either your coils underneath are dirty ,if they are underneath you will have a fan blowing if is not you need a new condensor fan. You should also hear a fan blowing in the freezer if not its your evaporator fan. If your coils are frozen up in the freezer behind the access panel then your defrost thermostat and defrost heater is bad. Whenever you fix it make sure you put the settings back to factrory settings.

Posted on Aug 27, 2010

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Posted on Jan 02, 2017

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Why are frozen bread items and small cups of ice cream thawing in freezer and not other things?


Ice cream requires a min. temp of 28 deg. you're most likely at about 30 or 31.

  1. make sure your air flow vents are free of ice in the freezer.
  2. turn up your temp control
  3. pull out fridge and clean and vac the rear coils and the motor area. make sure to clean the fan blades
this should do it mike

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Items in refrigerator are freezing


The temp control in the fridge actually moves the flap the opens and closes in the venting between fridge and freezer. This vent can get stuck or frozen in one direction. A good thawing out which is recommend once a year for any unit is not a bad idea.

Thawing of this vent and flap are a good idea. Once it is thawed out or unstuck, then move the temp control around to see if the flap will move. Then you can turn it down so freezer is colder and fridge is not freezing up.

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1 Answer

Icecream not staying froze meat stays frozen though


Meat is always more dense than frozen dairy product. This soft ice cream issue usually occurs when the circulating fan becomes blocked due to overloading.
Unlike a chest type freezer, top mounted freezers use a fan to circulate to the refrigerator. If the return vents to the freezer become blocked by too many small items, or loose plastic bags the compressor may run too long in an attempt to lower the refrigerator temp,
This may cause the compressor to heat up and kick in the overload safety, further dropping the total temperature.

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Refrigerator freezing items


turn the setting inside the fridge to 5 or 4....make sure its not an upright freezer....thanks and have a great day

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1 Answer

Items in frig freeze


The fridge gets its cold air from the freezer through a vent(damper) between the freezer and fridge.The fan in the freezer blows air through it. Make sure this fan is running. You may have to hold the door switch in for it to run. There is a flap you adjust with the fridge temp. control. Make sure it's opening and closing when you adjust the fridge temp.
The problem could be the electronic control if you have one or the mechanical linkages.


Here's a diagram of your fridge controls and parts.
http://www.appliancepartspros.com/partsearch/model.aspx?model_id=5177055&diagram_id=1347585#d1347585

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1 Answer

Everything in my frig is frozen


The fridge gets its cold air from the freezer through a vent(damper) between the freezer and fridge.The fan in the freezer blows air through it. There is a flap you adjust with the fridge temp. control. Make sure it's opening and closing when you adjust the fridge temp .. I don't know what he was doing with the putty unless he was stopping up the vent which won't work because you have to have the air circulation for the fridge section to work. The fridge temp control may be the problem.

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1 Answer

Freezer section is working but refridge not very cold.


check the vent that lets air from the freezer goes to the refrigerator. A control knob operates the amount of opening through the vent with a flap. makes the flap is not stuck, and responds to the knob, this is all mechanically link.

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