Question about Deadbolt Bioaxxis Bd1 Biometric Fingerprint Door Lock

1 Answer

I have a Bioaxxis BD1 deadbolt and need to remove all memory info. It will not recognize administrator fingerprint no any other entered. I would like to start from zero and try to reprogram the locks. What should be done.

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  • lsorren Aug 27, 2010

    I have tried the actions described but they don't work for me. The deadbolt will not recognize any administrator fingerprint nor will it allow any changes (additions or deletions) to internal memory. Is there some way that the memory can be erased (a reset button, a procedure, something) that starts the deadbolt memory from zero state. There looks like there is a reset button on the back of the inside door unit, but when I push it (with and without power connected) nothing seems to happen.


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In the manual on the link below on page 39 tells you how to remove all Fingerprints. It will also put the lock back to new with no Fingerprints.

http://www.fingerprintlocks.com.au/pdf/manual_bd1.pdf

Good Luck and I hope this helps you.

Posted on Aug 27, 2010

  • Jyackle5
    Jyackle5 Aug 27, 2010

    The only other way to reset the lock is to remove all power to the lock for 24 hrs. That will also reset it.

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1 Answer

What can I do ? I need to replace the door lock due to stollen key


Have a locksmith re-key/ recode the lock for a different key. It's much cheaper than replacing the lock.

Sep 02, 2014 | Deadbolt Bioaxxis Bd1 Biometric...

2 Answers

Installed bioaxxis bd1 deadbolt, when batteries installed to set up first fingerprint siren sounds and won't stop...


This is a link to the installation manual. If your results vary from the expected, contact Axxis Biometrics support for assistance:

http://www.axxisbiometrics.com/images/upload/File/pdfs/BD1HS_Complete_User_Manual.pdf

http://www.axxisbiometrics.com/support/

A note about PDF files: If you cannot view a given file, you need to first install Adobe Reader. You can get the free download here:
http://get.adobe.com/reader/

Good luck!

Oct 18, 2011 | Deadbolt Bioaxxis Bd1 Biometric...

1 Answer

The lock will not lock from the outside or inside


Here is the contact number that you need:
877-299-4701

AXXIS Biometrics does not provide an on-line manual, so calling them is your only recourse.

Good luck--and please provide feedback if this helps!

Sep 06, 2011 | Deadbolt Bioaxxis Bd1 Biometric...

1 Answer

My door lock will not lock


Here is the contact number that you need:
877-299-4701

AXXIS Biometrics does not provide an on-line manual, so calling them is your only recourse.

Good luck--and please provide feedback if this helps!

Sep 06, 2011 | Deadbolt Bioaxxis Bd1 Biometric...

1 Answer

My bioaxxis bd1 finger print deadbolt lock had to have the batteries changed. I removed the batteries and left the batteries out for a day. Once I installed the batteries, the lock would not work. I get an...


Here is the link to the website for the manufacturer, Axxis Biometrics:

http://www.axxisbiometrics.com/products/locks/deadbolt-fingerprint/bioaxxis-bd1/

I want you to have that because if all else fails, you'll have the contact information for further assistance.

Here is the direct link to the installation and programming instructions, which includes the beep codes. You likely lost the programming when you left the batteries out for such a long period:

http://www.axxisbiometrics.com/images/upload/File/pdfs/BD1_Complete_User_Manual.pdf

Notice that the above is a .pdf filetype. That means that you need to have Adobe Reader or similar installed on your computer to view it. So if you are unable to view the file, download (for free) and install Adobe Reader first. You can get it here:

http://get.adobe.com/reader/

Hope this helps. Good luck!

Aug 08, 2011 | Deadbolt Bioaxxis Bd1 Biometric...

1 Answer

The lock is sounding off like an alarm when we close the door to leave. What does this mean?


I downloaded the PDF file for this lock to find out about the beeps. I had to use Internet Explorer; Firefox wouldn't work. This is what I found:
Single, Short Beep - Indicates that any operations sequence has
begun OR that the door has been successfully locked or unlocked
OR that the sliding cover has been left open for more than ten
seconds.
Single, Long Beep - Indicates that programming operation was
successful
Short, Double Beep - Indicates that individual fingerprint user
deletion sequence has begun.
Long Double Beep - Indicates that Delete All programming was
successful
Four Beeps - Indicates unsuccessful enrollment/unsuccessful
verification attempt OR BioAxxis® BD1 was improperly installed
(see Installation Guide).
Six, Short Beeps - Low battery alert, change batteries

The link to download this file is here:
http://www.axxisbiometrics.com/images/upload/File/pdfs/BD1_Complete_User_Manual.pdf

This is a PFD file, requiring that you have Adobe Reader installed on your computer to view it.

This is a link to AxxisBiometrics webpage, which has a toll-free help number blasted across it, if all else fails:
http://www.axxisbiometrics.com/

For a $250 lock, if you the beep codes I supplied you doesn't answer your question, I wouldn't hesitate to call them up. Good luck!

Jul 24, 2011 | Deadbolt Bioaxxis Bd1 Biometric...

1 Answer

The alarm is setting off an alarm with in the lock itself? what does that mean?


I downloaded the PDF file for this lock to find out about the beeps. I had to use Internet Explorer; Firefox wouldn't work. This is what I found:
Single, Short Beep - Indicates that any operations sequence has
begun OR that the door has been successfully locked or unlocked
OR that the sliding cover has been left open for more than ten
seconds.
Single, Long Beep - Indicates that programming operation was
successful
Short, Double Beep - Indicates that individual fingerprint user
deletion sequence has begun.
Long Double Beep - Indicates that Delete All programming was
successful
Four Beeps - Indicates unsuccessful enrollment/unsuccessful
verification attempt OR BioAxxis® BD1 was improperly installed
(see Installation Guide).
Six, Short Beeps - Low battery alert, change batteries

The link to download this file is here:
http://www.axxisbiometrics.com/images/upload/File/pdfs/BD1_Complete_User_Manual.pdf

This is a PFD file, requiring that you have Adobe Reader installed on your computer to view it.

This is a link to AxxisBiometrics webpage, which has a toll-free help number blasted across it, if all else fails:
http://www.axxisbiometrics.com/

For a $250 lock, if you the beep codes I supplied you doesn't answer your question, I wouldn't hesitate to call them up. Good luck! (duplicated to clear both requests for help)

Jul 24, 2011 | Deadbolt Bioaxxis Bd1 Biometric...

1 Answer

Hi I just installed my Bioaxxis BD1 and was trying to enroll the admin user and I've been getting 4 beeps. Tried to delete all still the same. I can't seem to get it work properly. Please help. Thank you


Here is a link to the user manual:

http://www.axxisbiometrics.com/images/upload/File/pdfs/BD1_Complete_User_Manual.pdf

A note about PDF files: If you cannot view a given file, you need to first install Adobe Reader. You can get the free download here:
http://get.adobe.com/reader/

If you still have questions, contact Axxis Biometrics from this link:

http://www.axxisbiometrics.com/products/locks/deadbolt-fingerprint/bioaxxis-bd1/

Good luck!

Jan 07, 2011 | Deadbolt Bioaxxis Bd1 Biometric...

1 Answer

Lock Wont Program, Tried to reset and delete all users according to the manual, but it seems my "Brand New" lock may already have adminstrators set before I received it, what can I do?


Hello. SInce this is brand new, return it. If someone else already used it; their data will not be penetratable without you sending it into the company for a factory reset, along with proof of purchase and two forms of ID. Joe

I had this exact same problem a while ago.

Oct 21, 2010 | Deadbolt Bioaxxis Bd1 Biometric...

1 Answer

I purchased a bioaxxis bd1 on ebay. It already has prints on it. Is there any way I can delete all prints on it without the administrator fringer print?


Online User manual:
http://www.axxisbiometrics.com/images/upload/File/pdfs/BD1_Complete_User_Manual.pdf

A note about PDF files: If you cannot view a given file, you need to first install Adobe Reader. You can get the free download here:
http://get.adobe.com/reader/

Further contact information:

http://www.axxisbiometrics.com/products/locks/deadbolt-fingerprint/bioaxxis-bd1/

Good luck!

Oct 21, 2010 | Deadbolt Bioaxxis Bd1 Biometric...

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