Question about Magtek MagWedge (21080057)

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Help with Magtek (21080057)

I work at a hotel and the Magtek credit card reader is flashing a red light at me. We just recently replaced the keyboard that has a USB port instead of the typical round plug... could this be the reason and how so I fix it?

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  • Anonymous May 11, 2010

    How is the Magtek reader connected to the register/computer?

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1 Suggested Answer

ftw1952
  • 10319 Answers

SOURCE: I am a software consultant

Have you tried this website to resolve your issue first of all? If not try that for they had helped me before

http://www.magtek.com/support/documentation/magstripe_insert_rs232_pseries.asp

Posted on Feb 13, 2011

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Good Day;

Cause #1 1. Red status LED, self-diagnosis error 44, check for open F9A06 on the Power PCB part # 283P128050 on the Power PCB 2. Red lamp LED, self diagnosis error 34. Check for 5-volts DC at J-9 connector pin 1 and 2 on the Engine Driver PCB if missing replace the Power PCB part # 930B921002 3. LED stops blinking after 70 seconds of plug in but will not power on. This model is equipped with a keyboard lock feature, this can be mistaken as a no power condition. To unlock the keyboard press and hold the "menu" button on the front panel for 10 seconds 4. LED stops blinking after 70 seconds of plug in but will not power on. Check for 3.2 volts DC at connector LE pin 3 and 4 on the Control PCB, if low suspect problems with the switches/buttons on the Control PCB part # 935D776001 5. LED stops blinking after 70 seconds of plug in but will not power on. Keyboard is not locked and key inputs at connector LE pin 3 and 4 check good. Suspect the E2P PCB part # 934C121001 6. (LED does not stop blinking after plug in) Disconnect the USB connector from the card reader to the front from the Chassis, if the LED stops blinking after 70 seconds replace the Card Reader part # 299P271010. 7. (LED does not stop blinking after plug in) Disconnecting the USB connector from the Card Reader did not help. Remove connector FC from the FMT PCB and plug the unit in, if the LED stops blinking after 70 seconds with FC removed suspect a problem on the FMT PCB (part # 930B924002), if the LED keeps blinking with connector FC removed suspect a problem on the DM PCB (part # 934C116002). 8. (LED does not stop blinking after plug in) On the DM PCB (part # 934C116002) check C81A2, C81A3, C81B3 and C81B4 (1000 UFD, 16V, 105C), if any are bad, replace all of them with part # 181P734030 (680 uFD, 16V, 105C). See Service Tip VS-78A 9. (LED does not stop blinking after plug in) On the FMT PCB (part # 930B924002) check C8F19, C8F21, C8F22, and C8F27 (16V 1000 UFD 105C), if any are bad, replace all of them with part # 181P734030 (680 uFD, 16V, 105C). Good Luck, big IRISH.

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