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Assuming you mean the product key for Windows, the product key should be on a sticker, usually on the bottom of the laptop. It is probably 25 digits mixed numbers and letters. You should have the disk it came with to install it - sometimes the product key will work with a disk from a different computer, but if the setup disk and your key are different versions it will not work. An example: If you do not have the original setup disk your computer came with, and your computer has XP home and you borrow a disk from someone but it is XP Pro, your number will not work. If your original disk was for XP home and it was with SP-2, (SP = Service Pack) a disk without SP-2 will not work. Plus, the original disk(s) usually came with the drivers you will need to reinstall Windows. You would be pretty lucky to install Windows and not need to download drivers to finish installation. Original setup disks from the manufacturer are not that expensive, and save a lot of time and frustration.
The SMART is the monitoring system that is embedded in all hard disks - if it reports a failure it means that the hard disk has died. You need to replace the disk and only after that you can reinstall.
try windows updates first to locate drivers if not then use a computer that has internet access and go too ! www.driversguide.com and find the correct drivers and download and burn to a disk or floppy!
then reinstall in your computer.
if you are not sure what drivers you need? then open the control panel and go to systen/ properties/hardware/drivers. scroll down the list till you see all the ( ? ) in yellow and right click go to properties to get a i/d or name of the components needing drivers then write them down and go find them also you can try www.majorgeeks.com
No unfortunately. You will have to purchase an XP retail CD or call Averatec for a replacement disk. It is illegal to post Windows install disks for free download. Sorry. Maybe there is someone you know that has the same version on XP you do and you could reinstall from their disks and use your license # for activation. Unfortunately the drivers for your machine will not be on their CD and you will have to go to the Averatec support site to get the appropriate drivers for your model computer.