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My hitachi Ls 1000 emea 1 tb is broken. The usb port has comepletely detached and gone inside the actual hardrive. How do i fix it? Can i buy a new usb thing? Can i open the harddrive?

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If you get no joy using the Troubleshooting Guide then try this...
You will need to check You Tube to find a Dismantle on your product and follow the step guide on here, the procedure should be similar.
Check 1st that your External HDD has an P.C. internal HDD inside, from You Tube, before dismantle of your External HDD. Connections for an Internal Laptop HDD may have same connections as P.C. not sure though.
Once your happy that it has continue reading and follow the step guide on the link below.
My neighbour has the Seagate FreeAgent Desk 500GB, and in under 2 weeks it started to beep and was not reconized by any Laptop or P.C. if this is the same for you with any FreeAgent Desk series ( not GO series, different procedure for GO products). You maybe in luck click this link, you may have to register in the forums to view thread.... http://www.yo-lid.co.uk/forum/viewtopic.php?f=32&t=84 Thread can be found in 'Technical' under 'General Technical Issues'
Thumbs up please if it's any use to you Thank you.

Posted on Aug 27, 2010

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Posted on Jan 02, 2017

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Check this YouTube video for opening the case https://www.youtube.com/watch?v=ITObQxytdH4. It just pries open; some comments there recommend using fingernails or a guitar pick. Once the drive is out of the case, you should be able to see how the USB port was held in place. Perhaps just snaps back in place. If fastening parts are broken and the drive is out of warranty, I would try epoxy. If in warranty, WD should fix it for you.

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this is a USB external drive.
it must have 12v power pack, at full amperage, using the wrong power pack , will cause the drive to fail to start up, they need 2 amps to start.
next you listen to drive , is it spinning? (ear to case)
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Sometimes if you tip it upside down and shake it in the general direction, it could slide back down.

If not, you will have to take off most of the screws, remove all the parts and find out why it happened in the first place. (It shouldn't happen)

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How to open Hitachi LS-1000-EMEA 1TB external drive ? Want to open the case but do not see any screws, maybe it is a "one-way-only" assembly, something like "click-in" and thus cannot be opened again ?


Get a couple of guitar picks. With the unit upside down, you will see a curved ridge above the power and USB sockets, use your thumb to apply pressure upwards to this ridge. This will allow you to push a guitar pick between the dull plastic lid and the shiny plastic case, this is so the lid can slide clear of the case. Next go to the front of the unit and wrestle the other pick into the curved leading edge between the lid and the case. When it's in, you should find the lid will rise up a couple of millimeters. Now PUSH the pick towards the back of the unit. For me, the lid flew off undamaged and I could now access the circuit board and drive.

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