Question about HP LaserJet 3055 All-In-One Printer

2 Answers

Firmware upgrade LJ 3055

I downloaded a firmware upgrade for my laserjet 3055 all in one printer/fax. I think I may have installed the wrong firmware and now it is non functional. The ready light no longer comes on. The formatter board is a Q7528-60002. Is there any way of getting the original firmware back into the board after it has the wrong firmware installed?

Desperate!

Rein

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  • mchris Jun 18, 2008

    Same problem, installed wrong firmware. No printer is dead. Called HP support and they said "dont ever upgrade the firmware on printers"... and told me to contact an Authorized service center.



  • Anonymous Nov 19, 2008

    Hewlet Packard is such a bunch of assholes. I also downloaded their firmware update they post on their site and it ruined my 3055. Why would they post a firmware upgrade they know will ruin your printer and then tell you never upgrade. These posts are all over the net, HP knows about it, yet they keep the firmware upgrade on their site. I am going to pay them to fix it and then I am going to sue them in small claims court for the cost they charge me to fix the computer they ruined. What are they going to say...the cost they charge to repair wasn't reasonable..ha. I will update the results of the lawsuit in a few months.

  • Anonymous Jan 26, 2009

    I upgrade the firmware, now it can only use as USB local printer. The scanner does not work.

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I foud the solution read carrefuly and he will works !!!

Turn off the printer .
Open the side cover where place the formatter on the right face
Here you will se a jumper
On your computer delete all hp software
Install HP 3055 pcl 6 drivers and select manualy your usb port where is connect the printer ( the printer is always off)

Download this :
ftp://ftp.hp.com/pub/softlib/software8/COL13630/ma-38209-5/3052-55_FW_Update-20070331.exe
Open the program select your printer and send the firmware (the printer is always off)
When the firmware is upload completly and you see the smileys on the sofrware update.
Closed the jumper P19L on the formatter and turn on the printer.
You will see message on the printer Downloading.
Open immediatly the jumper connection
Wait and you will see a message like Update successfully :)
turn off the printer
wait 5 seconds
Turn on the printer
It s ok
Marc

Posted on Nov 20, 2009

  • KAKONmarc Nov 20, 2009

    If it doesn't work

    download this :

    ftp://ftp.hp.com/pub/softlib/software9/COL13615/ma-38114-4/hp_LJ3050-3052-3055-3390-3392_Full_Solution_AMWE.exe


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Thanks to Marc and the previous post. While some tweaking was required for success, he brought the fundamentals needed to accomplish this fix.

MAJOR PROBLEM: HP 3055 inoperative after firmware update.

INDICATIONS: When the HP 3055 is turned on, the display window reads, "Hewlett-Packard." The "ready" light does not illuminate. The 3055 is not recognized by any computer, and does not function.

ORIGINAL PROBLEM: The HP 3055 would not scan on my computer running Vista; however, it worked fine when scanning from a computer running XP. I was updating the firmware to restore scan functionality.

HP SUPPORT: WORTHLESS!!!!

OPERATING SYSTEM: Windows Vista Business, SP2, 32-bit. This should work with an XP system as well; however, go to the main support page for the 3055, and download the appropriate updates as necessary:
http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=1140780&lang=en&cc=us&taskId=135&prodSeriesId=1161389&prodTypeId=18972

RESULTS: Following the completion of the procedure listed below, all 3055 functions work on all networked computers on all Windows platforms.

SUMMARY OF PROCEDURE: By closing the connection of the jack labeled "J19" on the 3055 formatter board, the printer will be configured to download software; thus, allowing you to reinstall the firmware, and restore functionality to your printer.

PROCEDURE:

NOTE: Read this a couple of times before actually conducting the procedure...you may not actually need to do all of the installing and uninstalling, but it's what I did, and it worked for me. If you're going to update the 3055 software as detailed at the end, you'll have to uninstall the original 3055 software prior to doing the update anyway.

1. Uninstall the HP 3055 Software.

2. Install the HP Universal PCL6 print driver on your computer. Select the LPT1 port when asked which port to use during the installation. It should be the first choice (not sure why the LPT1 port was successful). Link to Universal PCL6 driver:
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=18972&prodSeriesId=1140783&prodNameId=1140778&swEnvOID=2093&swLang=8&mode=2&taskId=135&swItem=ja-45284-12

3. Unplug the power cord to the 3055.

4. Disconnect the Ethernet or USB cable and phone line from the 3055.

5. Remove the panel on the right side (as seen facing the 3055). There is a black screw on the back near the Ethernet connection . Remove the screw. Loosen the panel at the right back, and gently apply pressure toward the front to remove the panel. The circuit board you see is the formatter board.

6. Connect the 3055 to your computer using a USB printer cable.

WARNING: I would imagine during these next steps, there is shock potential with the possibility of ELECTROCUTION! Thankfully, neither happened to me, but don't be sloppy here.

7. Locate the J19 jack (male type connector). There are two small sliver prongs protruding about midway up the formatter board next to the bottom right corner of the large square chip. The jack is labeled on the left side, "J19." You may need a magnifying glass to read the small print.

CAUTION: During the following steps, ensure that no other component of the formatter board is being touched by the jumper wire.

CAUTION: Avoid static discharge to sensitive components. Before closing the jumper connection outlined below, ground yourself by touching the back of the printer. Maintain contact with the printer with your free hand while attaching and detaching the jumper.

8. Close the connection of the J19. Closing the connection is simply the process of creating a conductive connection between the two prongs. I used a 2.5" section of insulated bell wire with about 1.5" stripped. I created a tight loop with the stripped section so it would slip snugly over the 2 prongs of the J19 jack. Any sort of conductor will work, but make sure that there is an insulated area for you to touch, so you can disconnect it safely.

9. Reattach the power cord. The jumper wire should be connected already.

NOTE: During the following update, DO NOT TURN THE PRINTER OFF until instructed to do so.

CAUTION: Avoid static discharge, ensure contact with the printer prior to touching the jumper wire.

10. Turn the printer on (just keep this hand on the printer). The 3055 display will read "Ready 2 Download." Remove the jumper cable with your free hand, careful not to touch anything on the formatter board. Now you can let go of the printer. DO NOT TURN THE PRINTER OFF.

11. Run the firmware update; ftp://ftp.hp.com/pub/softlib/software8/COL13630/ma-38209-5/3052-55_FW_Update-20070331.exe You can also access the update on the HP website. Just triple check that you are actually installing the correct firmware specifically for the HP 3055.

NOTE: As the firmware update begins, if you have more than one printer installed, you will have to choose which printer to update. A dropdown selector will appear. Select the Universal PCL6 printer that you installed in step 2. If you only have the Universal PCL6 installed it may not offer any choices, and the update may simply proceed without pausing.

12. The 3055 display window should display "Printing Document," followed by, "Erasing," then "Programming," culminating with, "Complete :)." To read full HP documentation on the update, link here:
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=18972&prodSeriesId=1161389&swItem=ma-38209-5&prodNameId=1140780&swEnvOID=2093&swLang=8&taskId=135&mode=4&idx=2

13. Following successful firmware flash, turn the power to the 3055 off for a few seconds, and then restart it. It should start properly.

14. Cheer loudly :) and hoist a middle finger to HP support (more appropriately, lack-there-of).

15. Power down the printer.

16. Remove the USB cable.

17. Reattach the cover on the right side, and secure it with the screw.

18. Reattach the Ethernet cable (networked computer) or USB for direct computer attachment, and phone line.

UPDATE SOFTWARE:

1. Delete the Universal PCL6 printer.

2. Download the updated HP software.
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?
lang=en&cc=us&prodTypeId=18972&prodSeriesId=1161389&prodNameId=1140780&swEnvOID=2093&swLang=8&mode=2&taskId=135&swItem=ma-38114-4


3. Install as instructed. I used a custom install, and did not install the update feature or the extended capabilities. This software is bloated enough in its skinniest version.

Hope this helps, Chris

Posted on Jan 11, 2010

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From the service manual :-

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2. Turn the printer off, and then turn the printer on again.

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please use link below select the operating system & download it

http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?lang=en&cc=us&prodNameId=1140780&taskId=135&prodTypeId=18972&prodSeriesId=1161389&submit.y=10&submit.x=5&lang=en&cc=us


there is Drivers/software &firmware also available


if this information is useful for u please rete me ......

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