Question about Xerox Phaser 8400 Laser Printer

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Printer prints, but ink does not adhere to paper

Any ideas? I am assuming it is because one of the heating lamps has gone out.

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  • Anonymous Jul 15, 2008

    xerox 8400 error code out of ink

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  • Master
  • 2,072 Answers

Most of the time it is the paper heater assembly not being hot enough.
Althoug that is a problem most associated with the paper your using.
If heater is out, normally the machine faults out. But still as seen in the documentation , a heater may not be in position or functioning properly.
1
Check the media type and finish.
If the media appears glossy, replace the media and reprint.
Does the problem persist?

2
Check the Preheater and Drum temperatures.
Run the Service Diagnostics Temperature test.
Are the temperatures within specified ranges (approximately 60 to 62 degrees Celsius)?

3
Check the position of the Drum Temperature Sensor.
Is the sensor positioned properly?

Posted on May 06, 2008

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