Question about Sears Craftsman LiftMaster Chamberlain Garage Door Opener Wireless Keypad Model 976LM Security+

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The light will not come on by the motor. One of the eye's(sensor) on left light is out. Door wiil not close.

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Your door sensors are bad or they are not properly pointed at one another. Tweak them a bit to see if you can get both lights to come on. If not they are bad.

Posted on Aug 27, 2010

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1 Answer

Door will open but will not close


a safety is engaged. do the lights on the motor blink when it attempts to close. check the lights on the safety eyes at the bottom right and left of the door tracks. check the down pressure setting. replace the circuit board if it is a wiring issue

Nov 19, 2014 | Building Materials

1 Answer

Door will not operate unless you hold down button


I am presuming the following: is it that the door will not operate unless you hold down the button to "close the door"? And the button you are pressing is the hardwired wall button or control inside the garage correct? And if you try to close the garage door with the remote the overhead lights flash off and on or the motor make a clicking sound (about 5 clicks?)
The problem is either an obstruction of the safety sensors at the bottom of the door or, one or both sensor eyes are out of alignment. If you look closely at both safety sensor eyes on the part that faces into the garage, you should see a glowing LED. One side will be an Amber color and the other Green. If one is lit (amber) but the other is not (green), that is an indication that the beam is not being received by the receiving eye (amber).
If there is no obvious obstruction (check for spider webs, dust, try cleaning the clear lenses facing each other, etc,) Try re-aligning the sensors. When they are properly aligned the Green LED will be lit. Now, check the motor for operation.
If you have difficulty getting the transmitter eye (green LED) to light, try closing the door at the wall button, then, pull the red emergency release handle to disengage the door.
Now, try operating the motor unit with the door disconnected while using the hand held transmitter. If the motor unit operates to the close position while the door is closed but not when opened, then that sounds like there is sufficient light entering the garage to "Wash" the transmitter beam out so the receiving eye does not get it.
Contact Chamberlain/Liftmaster for Sensor eye blinder shields that can be easily installed by you. (they just snap on) If neither LED is lit, make sure that the wire to the sensor(s) has not been cut off at the sensor itself. If that checks out, check the connection at the logic board. Make sure that both wires are securely connected.
If after checking all of that, and you do not have either of the LEDs on, then disconnect the safety sensor wires from the motor unit's logic board. Then take a 2" piece of bell wire and jump it across the two terminals for the safety sensors. If the unit operates normally when using the hand held transmitter, then the problem is likely: a) Bad safety sensors b) Broken wire to one or both sensors
To check if the safety sensors are good:
Remove both sensors from their mounting brackets. measure about 8" to 12" of wire from the back of the sensors and cut. You should have about 8 - 12 inches of wire on each. Now, separate and strip the insulation from each and then match the white striped wires and twist them together, and do the same with the solid non-striped wires. Take the sensors up to the motor head and connect the spliced wires to their respective positions on the logic board. Now, Point the two sensors directly at each other (its okay if the clear lens part are touching each other) Check if both LEDS are now lit. 1) If YES; then the sensors are good, the wire to them is broken somewhere; [FIX] replace the wires for both sides. 2) If NO: then the safety sensors need to be replaced. [FIX] Replace the sensors, contact Chamberlain / Liftmaster for replacement parts. You will need your garage door opener's model # which can be found under the light bulb or light fixture on the opposite side of the logic board. Having the model # speeds up the parts search for you.
I hope this helps you out. [I have been factory trained on residential and commercial garage door openers by Chamberlain / Liftmaster and have been providing installation and tech support on them for over five years. Prior to that I used to install and repair these units, and I've done that for nearly seven years.]

May 18, 2011 | Chamberlain & Liftmaster Garage Doors

1 Answer

I follow all your tips, but even due the garage door does not close because the sensors at the bootom of the rails are not align. I check high, eye dust, power, sensor ligths. But i do not find the way to...


If the main light on the motor unit flashes 10 times when the door reverses it is a door sensor problem. If not it could be the RPM sensor that is causing your problem. This is a small circuit board just in front of the motor. Try increasing the down force first. This is a control on the rear of the motor unit.

Jan 10, 2011 | Sears Craftsman LiftMaster Chamberlain...

1 Answer

Garage door won't close unless I hold down the wall button until it is fully closed. Checked the L.E.D light at motor and it flashes 2 times in about 8 seconds. Sensor with amber light is on, other does...



WHEN HOLDING IT DOWN MAKES THE DOOR CLOSE PROPERLY THE PROBLEM IS IN THE SAFETY EYES.


CHECK FOR A LOOSE OR BROKEN WIRE.

ARE THE EYES WIRED CORRECTLY?

ARE THEY AIMED AT EACH HOLDING DOWN THE WALL BUTTON OVERRIDES THE SAFETY EYES.

Oct 09, 2010 | liftmaster Chamberlain Garage Door Opener...

1 Answer

Garage door won't close with remote and I have to hold the pad to make it go down, however it opens just fine.


Your safety reversing sensors must be connected and aligned correctly before the garage door opener will close. An obstruction in the path of the sensor will also cause your door to not close.

This sensor is an electronic beam, which is sent between two sending and receiving "eyes". These eyes face each other and are located just inside your garage door. They may need to be adjusted so the beam from the sending eye is properly detected by the receiving eye. Once the receiving eye "sees" the beam from the sending eye, a green indicator light will glow on the top of the eye. Tweak them a bit. If both lights do not come on you have bad sensors.

Sep 24, 2010 | Sears Craftsman LiftMaster Chamberlain...

3 Answers

I have a craftsman garage door opener and I have to hold the button down in order to close the door. The door opens fine and the sensors are clear. The unit starts to close then stops, the lights start...


When you can close the door by holding down the wall button it IS the safety eyes or wiring.

If the eyes are mounted to the track. Many times the track wll move as the door closes causing the eyes to move out of alignment.
Watch as the door moves down and see if they need to be adjusted.

If the eyes are not both lit - they are out of alignemnt or have a wiring problem. try adjusting them and see if the lights come on. - if not check the wiring

Hope this helps

Jul 12, 2010 | Sears Craftsman LiftMaster Chamberlain...

1 Answer

Door opens but have to hold button in to close


Your safety reversing sensors must be connected and aligned correctly before the garage door opener will close. An obstruction in the path of the sensor will also cause your door to not close.
This sensor is an electronic beam, which is sent between two sending and receiving “eyes”. These eyes face each other and are located just inside your garage door. They may need to be adjusted so the beam from the sending eye is properly detected by the receiving eye. Once the receiving eye “sees” the beam from the sending eye, a green indicator light will glow on the eye.

Jan 29, 2010 | Sears Craftsman LiftMaster Chamberlain...

1 Answer

1/2 HHP lift master. the motor acts like something is in the way


I am assuming the door wont close.

Your safety reversing sensors must be connected and aligned correctly before the garage door opener will close. An obstruction in the path of the sensor will also cause your door to not close.
This sensor is an electronic beam, which is sent between two sending and receiving “eyes”. These eyes face each other and are located just inside your garage door. They may need to be adjusted so the beam from the sending eye is properly detected by the receiving eye. Once the receiving eye “sees” the beam from the sending eye, a green indicator light will glow on the top of the eye.

Jan 03, 2010 | Sears Craftsman LiftMaster Chamberlain...

1 Answer

New eye sensor not lighting up when installed


Make sure the sensors are pointed at one another. Also one of them should say "sending unit" and the other is the "receiving unit". Did you buy them new and from a dealer?

Jun 10, 2009 | Sears Craftsman LiftMaster Chamberlain...

5 Answers

Programing limits on a Grifco MK3 Garage door Operator


It has the "Protector System" (safety sensors). chec the sensor indicator light on the receivinng eye the green light had a slight flicker.cleaned both the sending eye and receiving eye lens of dust and cob webs, then realigned the receiving sensor for a steady green indicator light. then check the door function it now works fine.over time, temperature, and viberation the sensors become dirty and get out of alignment, as no one had tampered with the sensor alignment prior to this. Hope this works for you.

Nov 21, 2008 | Sears Craftsman LiftMaster Chamberlain...

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