Question about Xerox Phaser 8560DN Laser Printer
With the message should say where is the paper jam. If you can not find this information you can try:
NOTE: When the paper edge guides are correctly adjusted, there may be a small space between the paper and the guides.
If that also does not clear the message you can go a bit deeper and reset the device. THIS WILL CLEAR ALL YOUR SETTINGS, might inclusive clean TCP/IP settings. So I advise you to print configuration report first then.
If you wish to do this here are the steps. NOTE: Resetting NVRAM returns stored parameters in the image processor board NVRAM to their factory default values. The print count and the Adobe firmware serial number are not affected by this reset. You can reset the PostScript NVRAM using the Service Tools menu or the Service Diagnostics menu.
To reset the printers NVRAM using the Service Tools menu:
NOTE: Print a Configuration Page before resetting NVRAM. See the Related Items below for additional information.
Posted on Aug 27, 2010
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Posted on Jan 02, 2017
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